"Alerted.org

Job Description

We are seeking a highly skilled and creative Salesforce Loyalty Management Experience Designer to lead the design and development of customer journeys within our Salesforce Experience Cloud. This role is pivotal in shaping the digital loyalty experience for millions of guests worldwide. You will work closely with cross-functional teams to translate ambiguous business requirements into intuitive, engaging, and scalable design solutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-Proven experience in Journey Mapping, UX/UI Design, and --Prototyping.

-Proficiency in Sketch, Figma, and HTML/CSS.

-Experience designing for Salesforce Experience Cloud or similar platforms.

-Strong leadership and ownership of design workstreams, especially in ambiguous environments.

-Excellent communication and collaboration skills, with the ability to influence and align diverse stakeholders.