"Alerted.org

Job Description

Insight Global is looking for a Controls HVAC Service Tech that erves as a lead and front-line resource to other service technicians by providing technical support, training, and guidance. This role is responsible for performing diagnostics, maintenance, and repair services on building automation and control systems. Ensures system functionality, efficiency, and integration in commercial and industrial environments while supporting safety, compliance, and operational standards.

Day to Day Responsibilities:

• Manages advanced controls installation, programming, troubleshooting, and repair tasks.

• Diagnoses system performance through observation, testing, and setup as required by trade/position. Performs planned maintenance and inspections as indicated in the service agreement. Proficiently operates hand tools, power tools, gauges, and measuring equipment.

• Executes service contracts, quoted projects, and demand service calls as instructed. Cultivates lasting relationships with clients, ensures customer satisfaction by explaining the work done, and maintains clear communication with all project stakeholders.

• Serves as a lead and front-line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians.

• Participates in technician on-call standby rotation as dictated by business unit policies and procedures.

• Coordinates multi-tech service calls.

• Completes documentation of invoicing, commissioning and check out data based on hours worked and materials or equipment used to complete the service.

• Purchases materials and issues purchase order numbers to suppliers.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Minimum of 7 years' experience as a Service Technician.

• Tridium AX/N4, Distech, Siemens, and Siemens Desigo Certification.

• Minimum of 7 years' experience as a Service Technician.

• Demonstrated hands-on experience with various controls platforms, including Siemens, Distech, JCI, Inet, and others.

• Access controls and lighting controls installations and programming skills.

• Advanced controls programming and troubleshooting skills.

• Must have ability to read and interpret blueprints, wiring diagrams, and device data sheets.

• Must have ability to use testing and metering devices.