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Job Description

We're looking for a proactive and resourceful Senior Human Resource Assistant to join our dynamic team. This role requires high judgment, excellent communication, and a strong grasp of nuanced HR and compensation processes. You'll be the point of contact for hiring managers, guiding them through complex offer and relocation workflows while ensuring confidentiality and accuracy.

• Key Responsibilities

Act as the primary point of contact for hiring managers regarding offer generation, contract components, and next steps

Process HR transactions related to internal transfers and hiring (volume over 200,000 annually)

Execute compensation analyses and generate employee offer letters

Utilize a variety of tools—some automated, some manual—with the ability to double-check outputs and apply additional calculations

Support global relocation and immigration tasks, including benefits negotiation across regions (e.g., Costa Rica, India, North America)

Ensure compliance with posting requirements and sensitive information handling

Identify proper stakeholders to loop in depending on the situation and maintain discretion with sensitive contracts

Help scale complex HR processes at a reasonable pace while improving efficiency

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2 to 3 years of experience in a professional work environment, ideally supporting HR or compensation functions

Strong judgment and problem-solving skills—especially in ambiguous or complex cases

Exceptional written and verbal communication skills

Ability to stay calm under pressure and guide others, including at the director level, toward clear decisions

Not a call center role, but must be extremely comfortable speaking with stakeholders via phone on nuanced topics

Solid customer service mindset and relationship-building skills

Comfortable working structured shifts, including weekends