• ServiceNow Project Manager

    Insight Global (New York, NY)


    Job Description

    For 90/hr, this ServiceNow/ITSM Project Manager will lead the daily execution of our financial client's multi-year ServiceNow migration initiative in partnership with an external vendor. This role involves managing the program’s delivery plan, tracking milestones and deliverables, and coordinating closely with internal technical stakeholders and vendor resources. The PM will oversee requirement gathering, wireframing, and weekly progress tracking, ensuring alignment across infrastructure, security, and platform teams. They will maintain a risk register, proactively mitigate issues, and ensure all activities are documented and communicated effectively. The PM will also facilitate integration planning and support internal SMEs who provide ServiceNow expertise.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - 10+ years of experience in project management, with a strong track record managing enterprise-level ITSM or ServiceNow implementation projects

     

    - Experience leading ServiceNow/ITSM migrations, including vendor coordination and internal stakeholder alignment

     

    - Excellent communication and organizational skills, with the ability to navigate complex technical environments

     

    Bachelor's Degree in related field Background in asset management or hedge fund environments, ideally with exposure to front-office, middle, or back-office operations and service management processes