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Job Description

Insight Global is seeking a full-time Quality Manager to support our client in advanced materials manufacturing at their Kalamazoo, MI facility. This role will oversee QA/QC operations for the KM & APC2 polymer manufacturing site, working closely with the QC Lab and production teams to ensure lab equipment is properly maintained, technicians are well-trained, and quality/instrumentation issues are resolved efficiently. The ideal candidate is a hands-on leader who thrives in fast-paced environments, actively engages in root cause analyses (e.g., FOD investigations), and collaborates with production to implement solutions without disrupting operations. Responsibilities include improving quality systems and culture, monitoring key metrics, supporting customer and internal team interactions, and participating in HAZOPS and incident investigations as needed—all while maintaining strict adherence to safety protocols.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Minimum of 5 years of experience in a laboratory and industrial setting, preferably within a petrochemical or chemical manufacturing environment.

• Strong working knowledge of polymers and laboratory techniques, including melt flow index testing, gas chromatography (GC), and atomic absorption spectroscopy (AA).

• Proven leadership experience, ideally in a management or supervisory role.

• Bachelor’s degree required.

• Familiarity with ISO 9001 standards.

• Solid understanding of laboratory equipment, procedures, and best practices. • BS/MS in Chemical Engineering, Chemistry, or a related technical discipline.

• Background in polymer chemistry.

• Experience working in a unionized environment.

• Knowledge of AS9100 Quality Management Systems.

• Proficiency with SAP and LIMS (Laboratory Information Management Systems) used for batch release and lab data management.

• Exposure to Lean Manufacturing principles and Six Sigma methodologies (Green/Black Belt certification is a plus).