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  • Chief Product and Technology Officer

    Department of Transportation - Agency Wide (Washington, DC)



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    Summary The Chief Information Officer (CIO) leads the Office of the Chief Information Officer (OCIO) organization and serves as the principal advisor to the Secretary of Transportation and DOT Operating Administrations on matters involving information technology (IT), information assurance - cybersecurity, privacy, and records management; portfolio management; IT infrastructure and operations; IT innovation and emerging technologies; enterprise date management; applications and digital solutions. Responsibilities This position serves within the Office of the Chief Information Officer. The Chief Product and Technology Officer (CPTO) serves as the Digital Factory lead, a key leader reporting to the Deputy Chief Information Officer and acting under the direction of the Department Chief Information Officer, drives the agency's adoption of agile digital practices. This organization works to quickly deliver high-quality digital products and services that not only help the agency achieve its mission but also provide a positive and effective experience for all users, whether internal or external to the agency. In addition, the CPTO: Creates and champions a product vision and roadmap for the digital factory that prioritizes the agency’s mission needs and satisfaction of the agency's users, with a clear focus on delivering effective and delightful digital products. Identifies, assesses, and promotes the adoption of new technologies and trends that enable the creation of user-friendly and engaging digital products, providing clear roadmaps to deliver solutions that improve agency operations, the user experience and user satisfaction. Provides strong leadership and oversight for all stages of digital product development and delivery within the digital factory, embedding user-centered design principles and iterative feedback loops into the factory’s ways of working. This includes the active implementation and refinement of frameworks like "Design for Delight" or similar methodologies. Promotes modern technologies, encourages teamwork and new ideas, and uses agile methods, alongside user-centered design frameworks, to make deliver digital products and services faster, more efficiently, and ultimately, satisfying customers. Serves as a technology expert, providing clear guidance on choosing technologies, solution architecture, system design, and implementation for digital products and services that inherently prioritize usability, accessibility for users of all abilities, and a positive user experience. Builds and maintains strong working relationships with program offices, mission and business stakeholders, building deep customer empathy and conducting rapid experiments with customers to show them how technology can make their work more effective and efficient. Requirements Conditions of Employment You must be a U.S. Citizen or National. Submit application and resume online by 11:59 PM EST on the closing date. Provide all required documents by closing date. CONDITIONS OF EMPLOYMENT: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance the organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. PROBATIONARY PERIOD: Complete a one-year SES probationary period (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. (see https://www.sss.gov/RegVer/wfRegistration.aspx) DRUG TEST: May be subject to pre-employment and random drug tests. SECURITY CLEARANCE: You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. WRITING SAMPLE: A writing sample may be required. DRUG TEST: This is a drug testing position. You will be required to complete a drug test upon entry of this position and are subjected to at random drug testing. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information)" Qualifications Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1. Demonstrates executive-level leadership in driving large-scale digital modernization and technology integration initiatives across complex organizations. This includes the successful design and deployment of modern cloud-native, SaaS-based, and AI-enabled solutions that enhance mission effectiveness, streamline business operations, and accelerate enterprise delivery. TQ 2. Demonstrates ability to lead enterprise-level modernization of legacy systems and the delivery of scalable, consumer-grade digital products. This encompasses aligning digital investments with business and mission strategy, applying Agile product management, modern engineering practices, robust data management, and iterative solution delivery frameworks. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding – This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency -This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization’s vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM’s SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. Education If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov) Additional Information Veterans Preference: Veterans’ preference is not applicable to the SES. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. (Only use if applicable) Tiering: The Department/Agency structures its SES positions into categories (i.e. tiers) to determine the pay range for each position. The categories are based on the position scope, breadth, functions, and placement within the structure of organizational levels across the Department/Agency. Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to Retirement/Pension Plan - You will be covered by a defined benefit, contributory Federal retirement system that provides benefits for both normal retirement (with as few as 5 years of civilian service) and for circumstances that might occur earlier, such involuntary retirement because of disability. Thrift Savings Plan (TSP) - You may participate in a retirement savings investment plan that offers before-tax savings and tax-deferred investment earnings. For more details, please visit the TSP website Employee Assistance - Employees and their immediate families can take advantage of free confidential counseling with health professionals as part of the Federal Employees Assistance Program. Transit Benefits - We subsidize up to $315 of mass transit commuting costs each month. Information related to performance, suitability, and security will be verified. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be subject to fine imprisonment, or other disciplinary action. The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, [email protected]. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation If you are unable to apply online or need to fax a document you do not have in electronic form, please contact us @Transjobs.dot.gov. OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.

     


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