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This team member will coordinate and maintain administrative and operational initiatives pertaining to the Patient Placement Center (MEDCOM, Bed Center, Transfer Center, and Transportation Coordination). This position requires a strong working knowledge of standard work and policy maintenance and development, implementation and change management initiatives, and interdepartmental collaboration efforts amongst stakeholders, both internal and external to the Medical Center.

The successful incumbent for this position will ideally have a strong analytical background, and is familiar with EPIC, Excel and Tableau.

+ Support Medcom/Discharge Transportation Coord Supervisor and Medcom/Patient Placement Manager in ongoing administrative and operational project and implementation initiatives

+ Maintain quality review and improvement related to departmental metrics, Be Safe event review, audio and radio transmission reviews, and interdepartmental improvement initiatives

+ Maintain departmental policies and standard work initiatives

+ Administratively support ongoing departmental initiatives related to training, continuing education, and professional development opportunities

+ Administratively supports ongoing and future initiatives for the Bed Center and Transfer Center related to transfer protocols, SOPs, EPIC tip sheets, and any other improvement projects and ongoing or future maintenance of standard work, procedures, and policies

+ Coordinates orientation efforts in all departments, maintains OCAE form completions and record keeping, and maintains orientation manuals and any other training related documents

+ Engage in daily operations and problem-solving for MEDCOM, Bed Center Transfer Center & Discharge Transportation Coordination

+ Represent department through attendance of quality and operational subcommittees, including but not limited to trauma, stroke, resuscitation, emergency management working group, regional radio communications working group

+ Maintain internal and external working relationships with local and regional ECC/911 Emergency Communications hubs, local/regional emergency services response agencies, local/regional emergency management entities, and local/regional transport providers

+ Maintain radio and emergency communications plans, equipment, and strategic initiatives

MINIMUM REQUIREMENTS

Education: Associate’s and/or bachelor’s degree preferred, associate degree in EMT-Paramedic preferred

Experience: 3-5 years of increasing professional responsibility in the field of emergency services and/or communications, and/or hospital operations

License/Certification: None

PHYSICAL DEMANDS

Job requires standing for prolonged periods, frequently walking and bending/stooping and reaching (overhead, extensive, repetitive). Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly. May be exposed to chemicals, blood/body fluids and infectious disease.

Position Compensation Range: $20.69 - $41.38 Hourly

Benefits

+ Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

+ Paid Time Off, Long-term and Short-term Disability, Retirement Savings

+ Health Saving Plans, and Flexible Spending Accounts

+ Certification and education support

+ Generous Paid Time Off

UVA Health (https://jobs.virginia.edu/why-uva-health) is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide (https://health.usnews.com/best-hospitals/area/va/university-of-virginia-medical-center-6344000) rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s (https://jobs.virginia.edu/uva-childrens) is named by 2023-2024 U.S. News & World Report (https://health.usnews.com/best-hospitals/area/va/university-of-virginia-childrens-hospital-PA6344000) as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.