• Epicor Analyst / ERP Consultant

    Robert Half Technology (Madison, WI)


    Description

    We are looking for an experienced ERP/SCM/CRM/BI Consultant to join our team on a Contract to permanent basis in Madison, WI. In this role, you will provide expert support and guidance to end users across multiple sites, ensuring seamless functionality and optimization of systems. Your ability to bridge technical concepts with business needs will be essential to drive effective communication and productive outcomes.

    Responsibilities:

    • Provide comprehensive support for Epicor ERP systems, addressing the needs of approximately 500 end users across four locations.

    • Collaborate with stakeholders to translate technical concepts into clear, actionable business language.

    • Develop and maintain custom reports using tools like Excel to facilitate data-driven decision-making.

    • Assist in the configuration and management of ERP, SCM, CRM, and BI systems to meet organizational needs.

    • Ensure smooth integration of API developments and support ongoing system enhancements.

    • Create and update business requirement documents to align with project goals and user expectations.

    • Deliver exceptional customer service, ensuring timely resolution of technical issues and user concerns.

    • Utilize client-side scripting to customize and optimize system performance.

    • Support system customization efforts, ensuring compliance with business objectives and technical standards.

    • Contribute to the management of configuration processes to maintain system integrity and efficiency.

     

    Requirements • Minimum of 5 years of experience working with Epicor ERP systems in a detail-oriented environment.

     

    • Proven ability to provide excellent customer service to a diverse user base across multiple sites.

    • Strong proficiency in creating and managing business requirement documents.

    • Experience with client-side scripting and API development to enhance system functionality.

    • Familiarity with Salesforce development and CRM system optimization.

    • Advanced skills in Excel for data reporting and analysis.

    • Ability to effectively translate technical information into business-friendly language.

    • Knowledge of configuration management and system customization best practices. Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .