• Service Drive Lane Manager

    Lithia & Driveway (Ann Arbor, MI)


    Dealership:L0399 Suburban Chevrolet Cadillac of Ann Arbor

     

    SUBURBAN CHEVROLET CADILLAC OF ANN ARBOR OWN THE DRIVE. COMMAND THE FLOOR. LEAD LIKE A PRO.

     

    This isn’t just a job—it’s a leadership mission.We’re looking for a Service Drive Lane Manager who’s ready to take the wheel, drive performance, and lead a high-powered team to victory every single day.

     

    If you thrive in high-pressure environments, know how to lead with precision, and demand excellence from yourself and your crew—this is your lane.

    YOUR ROLE

    + Run the service drive like a well-oiled machine

    + Lead, coach, and elevate service advisors to crush goals

    + Deliver a flawless customer experience from start to finish

    + Optimize workflow, speed, and accuracy across the lane

    + Collaborate with techs, parts, and sales to keep operations tight

    + Track KPIs and push performance to the next level

    YOU BRING

    + Proven leadership in automotive service

    + Relentless focus on customer satisfaction

    + Strong skills in team management and process control

    + Experience with DMS and service software

    + Fast problem-solving and clear communication

    + A drive to win—every single day

    We offer best in class industry benefits:

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.