• Team Leader, Food Services

    UPMC (Pittsburgh, PA)


    UPMC Mercy is hiring a Full Time Team Leader, Food Services to support the Dietary and Cafeteria department!

     

    This position will work various days with rotating weekends/holidays. Shift times are 10am-6:30pm or 12:30pm-9 pm.

     

    This is an entry level management position with opportunities to advance to Supervisor and Manager of food services! The starting rate for this position is $18.60/hour. Salary will be determined at time of offer and is based on multiple factors.

     

    Preferred candidates will have food service experience and some leadership experience.

    Purpose:

    Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

    Responsibilities:

    + Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

    + Oversee security of inventory and cash revenues.

    + Orient, train, and coach new team members as per department guidelines.

    + Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.

    + Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.

    + Perform routine competency checks on associate performance with appropriate follow-through.

    + Conduct and document service recovery on all customer complaints as per operational guidelines.

    + Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.

    + Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

    + HS Diploma/GED preferred

    + 2 years relevant experience requiredLicensure, Certifications, and Clearances:

    + Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.

    + ANAB - National Accreditation Board OR Servsafe Certified

    + Act 34

     

    UPMC is an Equal Opportunity Employer/Disability/Veteran