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  • Director Legal Operations

    Highmark Health (Pittsburgh, PA)



    Apply Now

    Company :

    Highmark Health

    Job Description :

    JOB SUMMARY

    This job will partner closely with law department executive leadership to enhance operations. The incumbent will be accountable for enabling the department to move in a more agile manner, including development of consistent practices, development of dashboards and metrics, evaluation and implementation of software and other innovative practices, etc. Enhancing legal operations will enable the department to provide client service in a more efficient and cost effective manner.

    ESSENTIAL RESPONSIBILITIES

    + Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

    + Collaborate with General Counsel and committee of legal professionals to evaluate, recommend and implement software solutions, both current and additional as needed. Use technology to make the Legal Department more agile through easily accessible tools, guidelines, messaging and training that will promote quick consultation with colleagues. Lead legal’s participation in ThinkUp initiatives, lead readiness and adoption efforts and ensure return on investment.

    + Manage and track the budgeting process for submission. Develop metrics and dashboards for review with executive leadership.

    + Develop board presentations in partnership with executive leadership, champion internal communications including organizing departmental retreats, meetings, developing agendas, communication schedules, etc.

    + Maintain a departmental census of individual responsibilities and areas of expertise. Monitor usage and review billing; provide recommendations on consolidation and realignment of outside legal resources.

    + Provide recommendations with respect to staffing/hiring decisions. Explore alternative staffing models.

    + Determine training plans and create and manage an effective on-boarding program for Legal.

    + Partner with HR and leadership to develop cross-training, developmental opportunities and career paths for Legal personnel.

    + Develop and promote project management expertise and practices within the department.

    + Other duties as assigned or requested.

    EDUCATION

    Required

    + Bachelor's Degree in Business, or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

    Preferred

    + Bachelor's Degree in Law or related field

    EXPERIENCE

    Required

    + 5 years of law firm or legal operations

    + 5 years with Project Management

    Preferred

    + None

     

    LICENSES or CERTIFICATIONS

    Required

    + None

    Preferred

    + any Project Management

    SKILLS

    + Project Management

    + Vendor management

    + Communications skills

    + Change Management

    + Executive Communications

    + Influencing skills

    Language (Other than English):

    None

    Travel Requirement:

    0% - 25%

     

    PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

    Position Type

    Office-based

     

    Teaches / trains others regularly

     

    Occasionally

     

    Travel regularly from the office to various work sites or from site-to-site

     

    Occasionally

     

    Works primarily out-of-the office selling products/services (sales employees)

     

    Never

     

    Physical work site required

     

    Yes

     

    Lifting: up to 10 pounds

     

    Constantly

     

    Lifting: 10 to 25 pounds

     

    Never

     

    Lifting: 25 to 50 pounds

    Never

    **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

    **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

     

    _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

     

    _Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

     

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

     

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

     

    For accommodation requests, please contact HR Services Online at [email protected]

     

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

     

    Req ID: J269923

     


    Apply Now



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