• Senior Quality Assurance Analyst

    City of New York (New York, NY)


    Job Description

    The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

     

    Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

     

    Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function as Senior Quality Assurance Analyst, who will;

     

    - Manage and coordinate complex projects related to the enforcement of Software Development Lifecycle Quality Standards by ensuring the products and services offered meets the client expectations.

     

    - Use a set of processes to measure and assure the quality of the product for programs like WMS, Paperless Office System, Streamline POS, AHRA, FHEPS, Fair Fares and Automation tools etc. from initiation to completion.

     

    - Define project scope, creating and updating project plans and work breakdown structures, scheduling project tasks, goals and milestones, identifying and managing IT project risks.

     

    - Perform team leadership functions, such as enforcing adherence to Agile Software Development Life Cycle (SDLC) and/or Waterfall methodology; that follows the logical progression of direct and chronological phases within the project lifecycle process and designed to facilitate change and eliminate waste processes.

     

    - Prepare test strategy for functional testing, integration testing, smoke testing and Regression testing. Reports on team progress, highlighting risks against projects proposals and preferred solutions, and mentoring team members.

     

    - Provide test coverage for all program areas and projects for HRA, DSS and DHS including Web based and mobile frameworks for functional automation, performance and load testing initiatives. Work with Product Managers, Developers and Business Analysts to develop appropriate test approach and strategy for each digital or data product release and work with businesses for information gathering, assessment and Quality Management Resource assignments and projects prioritization.

     

    - Work with project team leaders from design, development, infrastructure and implementation to assure that each specific program area (HRA/DSS/ DHS) applications and software are delivered with intended performance by applying timelines, appropriate methodology, project management and test execution to ensure quality.

    Hours/Shift:

    9am-5pm

    IT PROJECT SPECIALIST - 95710

    Qualifications

    1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

    2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

    3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

    4. Education and/or experience which is equivalent to "1", "2", or "3" above.

     

    Additional Information

     

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

     

    Salary Min: $ 75,000.00

     

    Salary Max: $126,000.00