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Salary: 74,431.50-111,637.50 USD

Facility: Administrative Regional Training Cntr

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours:

Summary:

Facilitates a process, people, and technology method of transformation. Supports the organizations Revenue Cycle claims and remittance process. Identifies and implements EPIC and/or 3rd Party integrated solutions. Serves as a critical technical liaison to the revenue cycle team(s) including Hospital based, professional based and homecare based. Performs problem diagnostics, resolution, and documentation. Provides technical and functional analysis, system building, and testing. Prepares specifications and documentation related to systems. Provides support for specific projects. Knows the business and/or clinical processes and the technical mechanics to support the work. A level II Analyst does so at a intermediate complexity and competency, and is a resource IT team members. Procedures for the job are general, and work is supervised and guided by director, manager or team member. Employee knows and analyzes procedures, interprets them and adapts them with limited discretion as necessary.

Responsibilities:

EDUCATION

+ Bachelors: minimum two (2) year of job experience in a computer science, business or healthcare field

+ Associates: minimum four (4) years of job experience in a computer science, business or healthcare field

+ High School Diploma or equivalent: Minimum six (6) years support, technical, business, clinical, or healthcare related experience in lieu of degree

EXPERIENCE

+ In depth knowledge of Epic Systems, specifically Claims and Remittance processing. Strong beginner to intermediate EPIC Claims and Remittance experience required

+ Billing operational experience strongly preferred.

+ Candidates preferably have electronic claims and remittance build and support experience.

+ Industry Certifications recognized with preference, and pertinent Epic Certifications will be required within six months of hire

KNOWLEDGE, SKILL AND ABILITY

+ Excellent verbal and written communications skills.

+ Demonstrated intermediate skills with personal computer applications, including Windows, Microsoft Office applications, and teleconferencing tools.

+ Beginner skills with Microsoft networking, Microsoft Server, and Web-based Application delivery.

+ Beginner skills with Wireless Networking, Distributed Networks and Remote Computing, and Communications technologies.

+ Very good organizational and analytical skills.

+ Ability to establish good working relationships with hospital staff at all levels.

+ Demonstrated track record of project and system documentation.

+ Demonstrated ability to proactively analyze and anticipate impacts of changes or modifications, technical or operational, to assigned areas.

+ Ability to travel to vendor sponsored training and user events. This may include air travel and overnight stays outside of WNY.

+ Ability to successfully complete any required training and/or certifications pertinent to software support.

CONFIDENTIALITY

+ Access to confidential information and handling of regulated content such as PHI is constant. Some access to confidential business data is included.

WORKING CONDITIONS:

ENVIRONMENT

+ Normal heat, light space, and safe working environment; typical of most office jobs.

+ Position requires flexible scheduling which may include covering evenings, nights, weekends, and holidays in order to provide support.

+ Position requires routine on call assignment requiring individual to be available by phone and have access to a computer, internet access, and ability to log in.

REQNUMBER: 40273