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Job Summary

The Specialist II Human Resources performs a wide range of specialized and advanced administrative functions within the Human Resources department with a high degree of accuracy, discretion, and independence. This role requires sound judgment and a strong understanding of HR principles due to the sensitive and confidential nature of the work.

Areas of administrative tasks may include leading or coordinating activities related to employee health and new hire onboarding, ensuring compliance with labor laws and funder regulations, administering employee benefits, supporting recruitment and compensation processes, contributing to learning and development initiatives, assisting in employee relations matters, and maintaining HR records or HRIS systems. The Specialist II may also serve as a subject matter resource in one or more HR functional areas, supporting process improvements and policy implementation in collaboration with HR leadership.

Essential Job Functions

+ Apply intermediate working knowledge across multiple areas of Human Resources and employment law, including: Benefits, Compliance, Employee Health, Leave of Absences (FMLA, NYS and PFL), Workers’ Compensation, and Short- and Long-Term Disability.

+ Manage and complete assigned HR tasks independently or as part of a team, effectively prioritizing responsibilities and meeting deadlines in a fast-paced environment.

+ Serve as a knowledgeable point of contact for internal and external stakeholders, delivering excellent customer service in both verbal and written communications, including timely follow-up and issue resolution.

+ Respond to and resolve inquiries using sound judgment, HR best practices, and in alignment with Hillside’s organizational values, policies and protocols.

+ Maintain accurate and up-to-date employee records, including paper files and electronic documentation within the HRIS and other systems.

+ Accurately perform data entry, run reports, conduct audits, and support compliance monitoring across all relevant HR systems.

+ Lead or support HR projects in a variety of functional areas, such as New Hire Onboarding, Employee Health, Compliance, Training, Performance and Talent Management, Talent Acquisition, and Employee Relations.

+ Maintain well-documented procedures and workflows that promote departmental efficiency, compliance, and continuous process improvement. Take initiative in identifying inefficiencies and collaborate with HR leadership to implement process enhancements and system improvements.

+ Provide mentorship and training to Specialist team members; review work for accuracy and consistency as assigned.

+ While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

+ High School or GED required

+ Minimum of 3 years of experience in human resources, payroll, or other office administrative duties

+ Minimum of 2 years of experience in health care setting.

Special Requirements

+ Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated :

+ Demonstrated skill handling sensitive, complex, and confidential information

+ Commitment to development of credibility within the Human Resources team and with Hillside’s employees through managing commitments

+ Strong computer skills including Microsoft Excel, Word and databases

+ High attention to detail and excellent organization skills

+ Proactive and dedicated approach to professional development and continuous expansion of functional knowledge base

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ The following physical demands are required:

+ Occasional sitting (up to 6 hours)

+ Occasional standing (up to 4 hours)

+ Occasional walking (up to 2.5 hours)

+ Occasional driving (up to 8 hours)

+ Continuous balancing (up to 8 hours)

+ Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)

+ Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis

+ Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)

+ Occasional exposure to dust, fumes, gases or chemicals is apparent

+ Ability to change positions as needed

$23.35 Minimum pay rate, $33.00 Maximum pay rate, based on experience.

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!

Requisition ID: 2632