• Field Service Technician (Phoenix)

    Motion Recruitment Partners (Phoenix, AZ)


    Field Service Technician (Phoenix)

     

    Phoenix, Arizona

     

    100% Remote

     

    Contract

     

    $22/hr - $25/hr

     

    We are seeking a **Part-Time** **Field Technician** to support our kiosk systems and related technologies. This dynamic, hands-on role is ideal for someone who thrives in fast-paced, customer-facing environments. The candidate will be responsible for supporting our product by acting as the liaison between the customer and other internal teams.

     

    **Main responsibilities** :

    + Perform on-site repairs and maintenance of airport kiosks.

    + Provide immediate technical support and troubleshooting for deployed systems.

    + Collaborate with Level 3 Support Teams in Canada and Atlanta.

    + Deliver high-quality, customer-focused service and act as a key liaison between clients and internal teams.

    + Identify opportunities to streamline support processes and improve service delivery.

    + Deliver training to customers when required.

    Basic Requirements

    + Minimum 3 years of hands-on experience in hardware support.

    + Strong understanding of PC networking and protocols (e.g., TCP/IP, AD, DHCP, DNS).

    + Experience in configuration and troubleshooting of J2EE, web servers, and Windows desktop environments.

    + Proficiency in Office 365 and working knowledge of Oracle/SQL databases.

    + Strong customer service orientation with the ability to represent Embross professionally on-site.

    + Proactive approach with a strong sense of ownership and accountability.

    Education & Qualifications

    + Bachelor’s degree in computer engineering, Computer Science, or a related field is a plus, but not required

    + Membership in a recognized international professional body is an asset.

     

    This role is based out of the Phoenix airport area. Although this is a part-time job, it is anticipated that the job will require approximately 15-22 hours per week. Weekend on-call of 4 hours (2 hours Saturday and 2 hours Sunday) is paid each week, as well as any hours recorded Monday - Friday.

     

    Airport parking fee will be re-imbursed

    You will receive the following benefits:

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

     

    Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

     

    **Posted by:** Gina Ozmer

    Specialization:

    + Technical Support