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Description

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The Kuiper Quality team is seeking a Technical Program Manager to drive coordination of technical manufacturing and receiving activities for the PCBA team. The successful candidate will manage consolidated efforts to efficiently receive PCBAs while maintaining a focus on quality.

Key job responsibilities

- Manage improvement initiatives for receiving quality inspection for PCBAs

- Lead technical deep dives to resolve receiving blockers and constraints due to documentation, test and process

- Implement continuous improvement initiatives to optimize efficiency

- Collaborate with cross-functional teams to identify and risks

- Develop and maintain receiving quality performance metrics and reporting systems

- Ensure receipt of PCBAs to meet Kuiper production rate requirements

- Drive receiving execution to align with cross-functional priorities

- Measure, Control and Improve capacity, quality, and receipts of PCBAs

A day in the life

As a Technical Program Manager at Kuiper focusing on Incoming Quality Control, you'll be responsible for ensuring efficient and high-quality receiving operations. Your day begins with reviewing incoming inspection blockers, quality holds, and supplier quality metrics across received components and PCBAs. You'll lead daily quality control meetings to address immediate inspection issues, update stakeholders on critical holds, and coordinate with cross-functional teams to resolve quality escapes and supplier non-conformances.

Throughout the day, you'll:

- Analyze receiving inspection data and supplier quality metrics to identify trends and bottlenecks

- Manage the implementation and execution of incoming quality control processes

- Coordinate with Supplier Quality Engineering to drive corrective actions with vendors

- Optimize inspection workflows and sampling procedures to balance quality and throughput

- Lead deep-dive investigations into systematic quality issues and develop mitigation strategies

You'll participate in technical reviews with engineering teams to evaluate incoming failures, conduct risk assessments, and plan inspection capacity needs. Regular responsibilities include presenting quality metrics to leadership, supporting Monthly Business Reviews with supplier quality data for receiving, and collaborating across teams to optimize inspection resources and processes.

This role requires strong technical program management skills to balance daily quality control execution with strategic improvements to the incoming inspection program. The ideal candidate will have experience in quality systems, supplier management, and cross-functional program leadership.

About the team

At Amazon, we embrace our differences and are committed to furthering our culture of inclusion. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We operate with high standards and a strong sense of ownership, working backwards from our customers' needs to deliver innovative solutions in satellite manufacturing.

Basic Qualifications

- Bachelor's degree in Engineering, Supply Chain, Operations or related technical field

- 2+ years of experience in technical program management, operations, or supply chain roles

- 2+ years of experience collaborating with engineering teams

- Experience with quality management systems and continuous improvement methodologies

Preferred Qualifications

- Experience with electronics manufacturing and PCBA inspection

- Familiarity with aerospace quality standards

- Experience with receiving inspection management

- Demonstrated ability to manage competing priorities in fast-paced environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,800/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.