• Solutions Architect

    Hidden Level (Syracuse, NY)


    Hidden Level is transforming airspace safety with innovative, scalable drone detection and airspace technology. We provide real-time, actionable data to enhance security across various environments.

     

    Hidden Level is seeking a mission-driven, technically adept Solutions Architect to join our growing Products and Programs team. This individual will serve as a cross-functional force multiplier, combining deep domain expertise in sensor technologies and concepts with sharp communication skills to drive high-quality proposals, technical demonstrations, and customer engagements.

     

    This role includes a dynamic and mission-critical travel component, with approximately 25%–30% travel annually (roughly 12–15 weeks per year). As the technical lead for product demonstrations and live flight events, you'll often be on-site to ensure execution excellence, serve as a credible subject matter expert, and represent Hidden Level in high-stakes, customer-facing environments.

     

    **Location: ** This position is hybrid in our Syracuse office.

    Responsibilities: 

    Proposal Development & Solutioning

    + Lead the technical solutioning and often authoring technical volumes of RFI/RFP responses, white papers, and customer-facing deliverables.

    + Translate complex technical concepts into compelling, customer-aligned solutions.

    + Collaborate with Sales, Marketing, Engineering, and Product to shape win themes, technical discriminators, and architecture narratives.

    Demo & Engagement Leadership

    + Lead technical planning and execution of emerging product demos, live flight events, and customer trials.

    + Serve as a front-line technical expert during DoD, federal, and enterprise customer engagements.

    + Coordinate cross-functional resources to ensure operational readiness for demonstrations.

    Capture & Pre-Sales Engineering

    + Provide technical support to business development efforts, from early shaping to final proposal submission.

    + Participate in customer discovery and requirements definition efforts.

    Internal Coordination & Enablement

    + Be the bridge between Products, Engineering, and Sales, ensuring solution integrity, feasibility, and alignment with roadmap.

    + Reduce dependency on core engineering teams by independently owning technical solutioning workstreams.

    Required Qualifications: 

    + Bachelor's or Master’s degree in Engineering, Computer Science, Physics, or a related technical discipline.

    + Minimum 10+ years of experience with at least 5 years in RF sensing, ground-based radar, C-UAS, ISR, or related technology domains.

    + Proven success in technical proposal writing and solution architecture.

    + Strong leadership and project coordination skills with the ability to drive cross-functional efforts independently and with success

    + Experience with in-field testing, validation, and demonstration of technical articles

    + Excellent verbal communication with comfort and capability of interfacing with senior government customers.

    + Eligible for a U.S. security clearance (or current clearance preferred).

    + Ability to travel 25-30% domestic & international

    **Compensation and Benefits:** Hidden Level offers a competitive salary and a comprehensive benefits package, including health insurance, paid parental leave, flexible time off, 401(k) with employer contributions, life insurance, and disability insurance. The company also provides a remote or hybrid work environment and potential stock options.

    **Salary Range:** The anticipated salary range for this position based out of Syracuse, NY is estimated at $150,000 to $175,000 annually. Please note that the salary information is a general guideline only. Hidden Level considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer

    **Equal Opportunity Employer:** Hidden Level is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

    **Security Note:** Due to the nature of Hidden Level’s technology, only U.S. citizens can be considered for this position.

     

    \#LI-Hybrid