• Specialty Admissions Coordinator - Remote

    BrightSpring Health Services (Scottsdale, AZ)


    Our Company

     

    Amerita

     

    Overview

     

    The Specialty Admission Coordinator is responsible for managing specialty medication referrals from receipt through insurance clearance to ensure timely and accurate patient access to therapy. This role serves as the key point of contact for benefit investigation, prior authorization, coordination with internal stakeholders (pharmacy and nursing staff) and financial counseling with patients. The coordinator plays a critical role in ensuring referrals meet payer requirements and in facilitating seamless communication between patients, providers, pharmacy staff and the sales team.

     

    Schedule: Monday - Friday 8:30am - 5:30pm

     

    •Competitive Pay

    •Health, Dental, Vision & Life Insurance

    •Company-Paid Short & Long-Term Disability•Flexible Schedules & Paid Time Off•Tuition Reimbursement •Employee Discount Program & DailyPay•401k

    •Pet Insurance

    Responsibilities

    + Owns and manages the specialty referral from initial intake through insurance approval

    + Conducts timely and accurate benefit investigation, verifying both medical and pharmacy benefits

    + Identifies and confirms coverage criteria, co-pays, deductibles and prior authorization requirements

    + Prepares and submits prior authorization requests to appropriate payers

    + Maintains clear, timely communication with pharmacy teams, sales representatives and prescribers regarding the status of each referral and any outstanding information

    + Coordinates and delivers financial counseling to patients, including explanation of out-of-pocket costs, financial assistance options and next steps

    + Ensures all documentation complies with payer and regulatory requirements

    + Updates referral records in real-time within computer system

    + Collaborates with patient services and RCM teams to support a smooth transition to fulfillment

    + Tracks and reports referral statuses, turnaround times and resolution outcomes to support process improvement

    + Supervisory Responsibility: No

    Qualifications

    EDUCATION/EXPERIENCE• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.• Minimum of 2 years of experience in a healthcare, specialty pharmacy, or insurance verification role.• Experience working with specialty medications, including benefit verification and prior authorization processes.• Experience in patient-facing roles is a plus, especially involving financial or benefit discussion.

     

    KNOWLEDGE/SKILLS/ABILITIES• Familiarity with payer portals.• Strong understanding of commercial, Medicare, and Medicaid insurance plans.• Proven track record of communicating effectively with internal and external stakeholders.• Desired: Experience in Microsoft BI. Experience in Outlook, Word, and PowerPoint.

     

    TRAVEL REQUIREMENTSPercentage of Travel: 0-25%

     

    To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs

     

    About our Line of Business

     

    Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visitwww.ameritaiv.com. Follow us onFacebook (https://www.facebook.com/ameritaiv) ,LinkedIn (https://www.linkedin.com/company/amerita-inc) , andX (https://x.com/ameritainfusion) .

     

    Salary Range

     

    USD $21.00 - $26.00 / Hour

     

    ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

     

    Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

     

    Job LocationsUS-AZ-SCOTTSDALE

    ID 2025-174438

    Line of Business Amerita

     

    Position Type Full-Time

     

    Pay Min USD $21.00/Hr.

     

    Pay Max USD $26.00/Hr.