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Senior Manager of Operations

West Monroe, LA

Pay Range: $110,000 – $150,000 annually

Schedule: Primarily day shift, must be flexible to support all shifts

Permanent position with full benefits

About Us

We are a global leader in mechanical engineering and industrial services, delivering advanced solutions in paper manufacturing, renewable energy, and sustainable industrial technologies. Our mission is to drive innovation while maintaining a climate-neutral footprint worldwide.

Why You’ll Love Working Here

+ Flexibility with work/life balance

+ Competitive compensation and benefits package

+ 401K with generous company match

+ Tuition reimbursement opportunities

+ Commitment to sustainability and climate-neutral operations

Summary

The Senior Manager of Operations is responsible for leading an operating unit of approximately 100 employees to achieve annual goals for safety, quality, efficiency, and profitability. This role manages the site leadership team and ensures the development and execution of clear strategies and plans to meet business objectives.

Responsibilities

+ Ensure site employees are aligned with company goals, emphasizing safety, quality, and financial performance

+ Communicate business objectives and results, engaging employees at all levels

+ Partner with sales and product management to understand customer requirements and deliver high-quality results

+ Develop and implement solutions to close performance gaps in safety, quality, and financial metrics

+ Lead with transparency and collaboration through regular updates and coaching sessions with leadership teams

+ Foster a high-performance, inclusive, and collaborative workplace culture with continuous improvement practices

+ Optimize critical aspects of operations to meet performance targets

+ Integrate AI tools and low-code technologies (e.g., MS Copilot, Power Automate) to enhance workflows and decision-making

+ Ensure accountability for employee performance through recognition and corrective action where necessary

Requirements

+ Bachelor’s degree in a technical or business discipline required

+ Minimum 5 years of leadership experience, including at least 1 year in operations management

+ Must have management experience in an industrial or manufacturing environment; experience working in a paper mill is a plus

+ Strong knowledge of operational excellence, lean manufacturing, and continuous improvement practices

+ Experience with MRP/ERP systems (e.g., JD Edwards) and data analytics tools (e.g., Power BI, Pyramid BI)

+ Familiarity with AI and low-code technologies such as MS Copilot, Power Apps, or MS Forms preferred

+ Skilled in coaching, mentoring, problem-solving, and project management

+ Strong communication, customer service orientation, and attention to detail

+ Ability to manage and motivate teams in a fast-paced, industrial environment

Physical Demands

+ Frequent standing, walking, and sitting in an industrial environment with moderate noise levels

+ Occasional reaching, lifting, stooping, or crouching

+ Vision requirements include close, distance, peripheral vision, depth perception, and focus adjustment

Additional Information

+ This is a full-time, on-site position in West Monroe, LA

+ Occasional domestic and international travel is required

Apply today to lead a high-performing operations team in an organization that values innovation, sustainability, and people development.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

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Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.