• Operations Coordinator - ER Department

    Trinity Health (Muskegon, MI)


    Employment Type:

    Full time

    Shift:

    Rotating Shift

    Description:

    Responsible for various operational duties on inpatient units. Produces and analyses departmental data related to efficiency, productivity, service and quality in collaboration with the Clinical Manager/Director and Clinical Nurse Specialist. Maintains various operational systems of the department (e.g. payroll).

     

    Shift: Full time, 72 hours per pay period; 11am-11:30pm

    POSITION QUALIFICATIONS

    1. Bachelor’s degree in business, management, finance, or related field preferred. Experience with hospital operations and data analysis required.

    2. Significant knowledge and experience with personal computers is required to accomplish the duties of this position (Excel, PowerPoint, Word, etc).

    3. Well developed oral and written communication skills.

    4. Articulates and demonstrates commitment to the philosophy, values, mission and vision or the organization.

    JOB SPECIFIC ESSENTIAL FUNCTIONS

    + Coordinates projects (i.e. strategic plans, budgets, shared governance meetings, quality improvement teams, etc.) as assigned by the Clinical Manager/Director.

    + Work as a liaison between Clinical Manager/Director and customers (employees, managers, physicians, patients and guests) to assure appropriate follow up and resolution of issues.

    + Responsible for reviewing and correcting staff clocking on a daily basis, monitoring for trends and reporting findings to Clinical Managers for follow up

    + Maintains database related to competencies, TB, BCLS, license. Collaborates and coordinates with Clinical Managers related updates.

    + Maintains database to produce graphs for hospital key indicators, staffing effectiveness indicators and other graphs necessary.

    + Provides information accurately and completely.

    + Oral and written communication is clear, understandable and professional.

    + Keeps supervisors and staff informed about relevant issues.

     

    Our Commitment

     

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

     

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

     

    EOE including disability/veteran