• Manager, Family Dollar Core Process

    Family Dollar (Chesapeake, VA)


    Summary:

    This role will support the continuity and improvement of all Family Dollar store operational processes, including managing the core process team itself, core processes and being the subject matter expert on projects that will impact Family Dollar field operations.

     

    In addition, the role will be responsible for analyzing business results of key programs, processes, and projects to recommend changes to improve results.

    Principal Duties and Responsibilities:

    Manage existing Family Dollar store programs, including leveraging subject matter experts to assess need, plan the eligibility requirements, facilitate the roll-out of the programs, and follow up with field leadership on execution.

     

    Collaborate with cross-functional teams to include; Merchandising, Asset Protection, Human Resources and others as necessary to ensure all store operating process and procedural documentation are accurate, executable, and up-to-date.

     

    Provide analysis and expertise to support the development of store operating procedures, training documents, and related communications for new programs and roll-outs.

     

    Support store operational systems, and process enhancements

     

    Own select operational reporting and partner with store operations analytics to develop key reports to measure the success of operational programs and processes and recommend changes to improve business results.

    Minimum Requirements/Qualifications:

    At least 5 - 7 years of retail experience and 2 years of multi-unit experience in retail, other service industries, or in a “project manager” capacity

     

    Strong project management skills with demonstrated success in project plan creation and successful implementation

     

    Ability to navigate within various pieces of technology both as an end user and as a subject matter expert to support the store teams

     

    Ability to collaborate across cross-functional teams

     

    Strong analytical abilities with demonstrated success in translating analysis into executable action

     

    Full time

     

    510 Volvo Parkway,Chesapeake,Virginia 23320

     

    Operations Support

     

    Family Dollar