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Overview ...

Product Specialist

JBT Corporation Location: Macclesfield

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Serve with Integrity - Collaborate with Humility - Grow with Agility - Innovate with Impact.

Understand and convey the customer value of JBT products, ensuring individual customer requirements are met, providing technical expertise & support to the sales team & customers ​

Support in quoting of new opportunities in cases of non-standard equipment (multiple assets) and drive coordination

The Opportunity ...

Key Accountabilities: ​

+ Identify and clearly communicate the customer value of JBT products to customers and sales teams ​

+ Ensure customer requirements and needs are fully understood and accurately translated into product requirements ​

+ Develop and maintain deep technical knowledge of the JBT products which they are responsible for incl. their relationship to other product lines ​

+ Train account managers on new products and features to ensure they are well equipped to consult customers ​

+ Prepare & deliver technical presentations & demonstrations to customers

Sales Process ​

+ Act as coordinator for complex/multi equipment quoting processes, requesting information from counterparts and driving the conclusion ​

+ Support of Account Manager and Business Development Manager in responding to technical queries and providing detailed product knowledge (esp. regarding price estimation) ​

+ Run tests with customers; estimate additional cost and effort in cases of complex quotes (adaptations, non-standard installation) ​

+ Coordinate with Sales, Engineering, and Manufacturing teams to ensure product specifications and project timelines meet customer expectations ​

+ Conduct site visits jointly with responsible account manager for equipment layout creation and quote completion

Required Capabilities:

Technical knowledge and expertise account planning ​

+ Comprehensive understanding of the technical aspects of JBT products and their applications in the industry; expert knowledge of industry technical standards & regulations ​

+ Deep understanding of the customer's product requirements ​

+ Innovation-driven mentality with strong motivation to meet (or exceed) customer expectations through optimal technical solution delivery ​

+ Ability to think strategically and holistically, identifying long-term opportunities and focusing on value creation for the customer ​

Interaction & Interpersonal Skills ​

+ Experience in customer management (growing & maintaining strong customer relations) ​

+ Flexibility to travel to individual customers ​

+ Ability to translate complex technical details into accessible information for non-technical stakeholders ​

+ Strong communication skills to effectively collaborate with customers, engineers, & ops ​

+ Ability to troubleshoot and provide solutions in real-time during customer interactions

Why work at JBT ...

Benefits:

+ Competitive salary in line with the market

+ Potential to progress within the company

+ Holidays 33 days including bank holidays

+ FOC parking on-site, vending machines, break-out areas with table tennis and football table

+ Benefit system with great discounts, Cycle to Work Programme and our EAP

+ And of course, a super bunch of people to work with!

Commitment to Diversity: Diversity, Equity, Inclusion, & Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Equal Opportunity Employment:

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.

Benefits:

+ Competitive salary in line with the market

+ Potential to progress within the company

+ Holidays 33 days including bank holidays

+ FOC parking on-site, vending machines, break-out areas with table tennis and football table

+ Benefit system with great discounts, Cycle to Work Programme and our EAP

+ And of course, a super bunch of people to work with!

Commitment to Diversity: Diversity, Equity, Inclusion, & Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Equal Opportunity Employment:

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.

Key Accountabilities: ​

+ Identify and clearly communicate the customer value of JBT products to customers and sales teams ​

+ Ensure customer requirements and needs are fully understood and accurately translated into product requirements ​

+ Develop and maintain deep technical knowledge of the JBT products which they are responsible for incl. their relationship to other product lines ​

+ Train account managers on new products and features to ensure they are well equipped to consult customers ​

+ Prepare & deliver technical presentations & demonstrations to customers

Sales Process ​

+ Act as coordinator for complex/multi equipment quoting processes, requesting information from counterparts and driving the conclusion ​

+ Support of Account Manager and Business Development Manager in responding to technical queries and providing detailed product knowledge (esp. regarding price estimation) ​

+ Run tests with customers; estimate additional cost and effort in cases of complex quotes (adaptations, non-standard installation) ​

+ Coordinate with Sales, Engineering, and Manufacturing teams to ensure product specifications and project timelines meet customer expectations ​

+ Conduct site visits jointly with responsible account manager for equipment layout creation and quote completion

Required Capabilities:

Technical knowledge and expertise account planning ​

+ Comprehensive understanding of the technical aspects of JBT products and their applications in the industry; expert knowledge of industry technical standards & regulations ​

+ Deep understanding of the customer's product requirements ​

+ Innovation-driven mentality with strong motivation to meet (or exceed) customer expectations through optimal technical solution delivery ​

+ Ability to think strategically and holistically, identifying long-term opportunities and focusing on value creation for the customer ​

Interaction & Interpersonal Skills ​

+ Experience in customer management (growing & maintaining strong customer relations) ​

+ Flexibility to travel to individual customers ​

+ Ability to translate complex technical details into accessible information for non-technical stakeholders ​

+ Strong communication skills to effectively collaborate with customers, engineers, & ops ​

+ Ability to troubleshoot and provide solutions in real-time during customer interactions