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Scheduling Coordinator
- The Speech Pathology Group & Rehab Services of CT (Southbury, CT)
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Scheduling Coordinator
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Administration
Description
The Speech Pathology Group & Rehab Services of CT (SPGCT) is growing and is looking for an attentive, structured, and pleasant Scheduling Coordinator to join our administrative team in ourSOUTHBURYoffice location!
As a Scheduling Coordinator with SPGCT, you will serve as a liaison between our clinical team and our patients, placing a focus on Patient Relations. This position requires managing high volume of communication with patients by phone, in person, and through email (most of our patients are children, whose families require flexible scheduling, patience, and diligence).
If you're an experienced Scheduling Coordinator who enjoys fast-paced work in an inclusive culture & takes a meticulous approach to your tasks, we welcome you to apply!
Responsibilities:
+ Coordinates scheduling of treatments and appointments for multiple therapists and disciplines while facilitating dates with patients
+ Assures therapist preferences with the available resources
+ Manages patient relations, providing personalized service, fielding inquiries, and communicating schedule changes to both families and staff
+ Answers patient calls in a professional, courteous and timely manner
+ Clearly documents in system all communication with staff, patients and/or family members
+ Tactfully and professionally interacts daily with clinical staff to ensure patients are scheduled appropriately
+ Coordinates efforts with Lead Scheduling Coordinator, troubleshooting all issues related to scheduling process, including but not limited to adjusting resources for optimum scheduling and patient satisfaction
+ Ensures compliance with practice guidelines
+ Actively maintain supplemental therapy materials, office presentation & orderliness, and report any department needs to Office Manager
About Us:Established in 2012, The Speech Pathology Group & Rehab Services of CT (SPGCT) is a multidisciplinary private practice offering services with a focus on exceptional quality, care, and family support. We provide an environment where families can learn about their loved one’s needs and how to nurture their capacity to succeed. With clinic locations in Shelton and Southbury, Connecticut,we proudly serve individuals and families throughout Fairfield, Litchfield,and New Haven Counties.
SPGCT offers a comprehensive range of services, including Pediatric and Adult Speech-Language Therapy, Pediatric Occupational Therapy, Physical Therapy,and Applied Behavior Analysis (ABA) Therapy. Our team of professionals utilize evidence-based practices and innovative treatment approaches tailored to meet everyone’s unique needs. We are committed to treating the whole person—fostering progress through therapy that is engaging, purposeful, and effective.
In addition to our clinical services, SPGCT provides specialized staffing solutions for schools across the state of Connecticut, ensuring that students receive access to expert therapeutic support within their educational environments.
Our practice is grounded in a philosophy of collaboration, education, and compassion. We strive to create a supportive atmosphere where families are informed and empowered to help their loved ones achieve their full potential. We believe therapy should be fun, motivating, and systematic, and we strive to provide our communities with access to rehabilitative services and educational resources.
Job Types: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
+ 401(k)
+ Dental insurance
+ Flexible schedule
+ Health insurance
+ Paid time off
+ Vision insurance
Schedule:
+ Monday to Friday
+ Weekends as needed
Work Location: In person
Full-Time/Part-Time Full-Time
Shift Days
Tags
Salary
Position Patient Care Coordinator
Number of Openings 1
Number Filled 1
Exempt/Non-Exempt Non-Exempt
Location Southbury
About the Organization
This position is currently accepting applications.
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