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Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect.

Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Systems Analyst III, being a caregiver starts in the office, where you will focus on performing feasibility analyses, designing projects, tracking system resources, identifying solutions and more. As part of our IT and Cybersecurity team, you will do more than explore and expand your discipline and skills - your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives.

A caregiver in this position works remotely out of Ohio, Florida, or Nevada, Monday-Friday 8:00am-5:00pm, with on-call requirements two times per month.

A caregiver who excels in this role will:

+ Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.

+ Define training requirements and assist with automated systems training.

+ Recommend solutions to enhance system functionality.

+ Support and design department project assignments and small system implementation.

+ Provide input to solution development efforts.

+ Maintain schedules.

+ Track information system resources for assigned projects.

+ Report on project timelines and document performance.

+ Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.

+ Maintain project task plans, documentation and communications.

Minimum qualifications for the ideal future caregiver include:

+ Associate's Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor's Degree and three years of experience

+ ITIL Foundations Certification upon or within six months of hire

+ Strong analytical, critical thinking, communication, problem solving and relationship building skills

Preferred qualifications for the ideal future caregiver include:

+ Bachelor's Degree

+ Microsoft, CompTIA or equivalent certifications

+ Understanding of change management frameworks (e.g., ITIL, ServiceNow, etc.)

+ Strong understanding of EPIC upgrade cycles, release notes, and SU processes

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

+ Ability to perform work in a stationary position for extended periods.

+ Ability to travel throughout the hospital system.

+ Ability to operate a computer and other office equipment.

+ Ability to communicate and exchange accurate information.

+ In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $33.46

Maximum hourly: $51.03

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities