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Dock Operations | Facilities Coordinator - DC

Job ID

235389

Posted

02-Sep-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Washington, D.C. - District of Columbia - United States of America

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role

This is a hands-on, dock-based role focused on managing the flow of packages and personnel through the loading dock of a high-traffic office building. The Dock Operations & Facilities Coordinator plays a critical role in ensuring secure access, efficient delivery handling, and light facilities support. This is not a traditional office-based position — the role is physically located at the dock and requires a proactive, service-oriented individual who thrives in a dynamic environment.

What You’ll Do

Dock Operations & Logistics

+ Receive, log, and dispatch incoming and outgoing packages and deliveries.

+ Coordinate with tenants, vendors, and delivery personnel to ensure timely and accurate handling of shipments.

+ Maintain documentation and tracking systems for all dock activity.

+ Monitor dock cleanliness, safety, and operational efficiency.

Access Control & Security Support

+ Serve as a checkpoint for individuals entering and exiting the building via the dock.

+ Verify credentials and ensure only authorized personnel access the premises.

+ Collaborate with building security to report and escalate any suspicious activity or access violations.

Facilities Coordination

+ Assist with minor facilities tasks such as reporting maintenance issues, supporting vendor access, and coordinating service requests.

+ Create and manage work orders, track completion, and follow up with technicians or vendors.

+ Maintain accurate records of work orders, proposals, and vendor documentation.

Customer Service

+ Provide professional and courteous service to building tenants, vendors, and delivery personnel.

+ Act as a liaison between internal teams and external service providers.

What You’ll Need

+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

+ High school diploma or GED required; 2+ years of experience in logistics, facilities coordination, or security support preferred.

+ Strong organizational and communication skills.

+ Ability to work independently in a fast-paced, dock-based environment.

+ Basic proficiency in Microsoft Outlook and work order systems.

+ Physical ability to stand for extended periods, climb stairs/ladders, and lift up to 50 lbs.

Additional Notes

+ This role is physically located at the loading dock of the building and is not situated in a traditional office space.

+ Candidates must be comfortable working in a logistics-heavy, operational setting with exposure to deliveries, vendors, and building access points.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring 

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Pay Disclaimer: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $18.00/hr. and the maximum salary for this position is $20.43/hr. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)