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Our Purpose

_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Director, Account Management

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Role:

The Director – Acquiring Account Management is new role on the expanding Acquiring Management Team that will manage a segment of integrated commerce platforms, processors and payment acceptors. This role will be a combination of account management and business development - with an objective to drive revenue by ensuring the full utilization of Mastercard products and services within the assigned accounts.

Key Responsibilities

Manage the relationship with assigned accounts including communicating with senior client representatives, resolving client issues, and addressing operational challenges.

Be the voice of Mastercard to the client – and the voice of the client to Mastercard

Sell and optimize the use of Mastercard products and services

Work with the Mastercard cross functional teams to create compelling product and service bundles that meet the needs of the assigned accounts.

Develop strong relationships with client executives to deepen the client/Mastercard partnership

Coordinate business/partnership development efforts with appropriate Mastercard business partners in Global Products & Solutions, Mastercard Technologies, Law & Franchise Integrity, Risk Management, etc., to ensure cross-functional alignment and maximum support for managed customers.

About You

Experience working at a leading fintech, technology or payments company

Great commercial acumen and business analytical skills with a demonstrated track record of selling enterprise or platform solutions

Experience in managing complex partnerships in a fast-moving technology environment

Deep understanding of the payments ecosystem and familiarity with both the incumbents and new entrants in the space

True team player who is ready to role up their sleeves in a player/coach position

Minimum 7 years of relevant work experience and a Bachelors degree or equivalent experience

Excited about in person collaboration in one of our great offices in Purchase, NY; NY, NYC, or Atlanta, GA (Hybrid Role – 3 days a week in office)

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

+ Abide by Mastercard’s security policies and practices;

+ Ensure the confidentiality and integrity of the information being accessed;

+ Report any suspected information security violation or breach, and

+ Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Atlanta, Georgia: $143,000 - $229,000 USD

New York City, New York: $172,000 - $275,000 USD

Purchase, New York: $164,000 - $263,000 USD