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Who we are:

Inductotherm was founded on simple principles , People, Products and Partnership—to provide the foundry industry with efficient and advanced induction equipment. Our core values of customer service, quality and reliability, value, along with design and technology have been the keys to our continued success. We help the metal casting industry grow stronger through our advanced technologies, continuous education and ongoing support. We strive to continue to manufacture the highest quality equipment and work towards ensuring that the equipment is the most efficient to promote a sustainable environment.

What You Will Do:

Support our Sales Department in delivering faster responses and smoother customer experiences. This role will serve as a bridge between District Managers and internal departments, with a focus on production scheduling, high-profile order updates, and resolving issues that impact customers. By stepping in on key follow-ups and coordination when District Managers are overloaded or on the road, this position ensures the sales team can stay focused on customer relationships.

Essential Functions:

+ Good practical knowledge of all Microsoft Office packages including Excel, Word, and Access.

+ Proficiency with CRM Systems.

+ Must be able to type 40 wpm.

+ Production & Scheduling Support

+ Attend weekly production scheduling meetings to present the sales perspective.

+ Provide District Managers with real-time updates on production changes, delivery risks, or priorities.

+ Track status of high-profile or sensitive orders/projects and ensure District Managers have timely updates.

+ Customer Delivery & Commitments

+ Monitor confirmed delivery schedules and flag issues early.

+ Coordinate with service and logistics teams to ensure accurate lead-time and delivery information is communicated to customers.

+ Act as a point of contact for internal order-status questions when District Managers are traveling.

+ Internal Coordination

+ Liaise with engineering, service, quality, and finance departments to resolve issues impacting customers.

+ Step in to gather technical or cost data for District Managers when workloads are heavy or deadlines are tight.

+ Escalate bottlenecks or risks inside the company that may affect customer commitments.

+ Reporting & Communication

+ Provide District Managers with concise weekly summaries of production issues, delivery delays, or other order-related risks.

+ Maintain simple trackers for top-priority or high-visibility orders/projects only (not the full pipeline).

+ Support continuous improvement by identifying recurring challenges and suggesting solutions.

+ Will handle miscellaneous duties, as assigned

+ Must be regular in attendance.

Essential Physical Requirements:

+ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

+ Must be able to read printed word, write, speak, and understand English.

+ Must be able to bend and reach.

+ Must have valid driver’s license, able to drive an automobile and use public transportation, ie: plane, train, auto, etc.

+ Must be able to sit at a workstation for long periods of time and able to traverse the building.

+ Must disclose any surgical implants, pins, braces or other devices that could be affected by induction fields.

+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

+ Experience in sales support, inside sales, or related office-based role preferred.

+ Ability to multitask and manage priorities in a fast-paced environment.

+ Strong organizational and communication skills with attention to detail.

+ Problem-solving mindset and ability to work collaboratively across departments.

What we Offer / Why Choose Inductotherm

+ Competitive Salary

+ Monthly Incentive Bonus

+ Employee Discounts

+ Profit Sharing Plan

+ Health/Dental/Vision within 30 days

+ Tuition Assistance

+ 401(k)

Condition of Employment :

Must be able to satisfactorily complete the Inductotherm Corp. hiring process requirements which includes a comprehensive assessment, drug testing, and a background check.

Inductotherm Corp. is an Equal Opportunity employer of qualified individuals and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other basis protected by applicable federal, state or local law. Inductotherm Corp. also prohibits harassment of applicants or employees based on any of the protected categories.

Job Details

Pay Type Salary

Hiring Min Rate 48,000 USD

Hiring Max Rate 72,000 USD