• IT Documentation Specialist

    Royal Communications Consultants Inc (New York, NY)


    Documentation Specialist for Field Techs - document and streamline the process used for desktop technicians.

     

    Temporary role - 4 months - can be remote

     

    + Key Traits:  Bright, strong problem solver, with a solid understanding of operations processes and controls

    + Responsibilities:

    + Assist in writing Desktop Media process documentation and migrating it to the media management tool

    + Help create and track controls using dashboards

    + Develop documentation for field technicians on validating desktop drives

     

    The ideal candidate is an excellent writer. Able to convey technical concepts in simple, clear instructions with detailed images such as charts or diagrams. He/she will be intimately familiar with the product features and functionalities.

    Requirements:

    + Three years of recent experience is preferred

    + Excellent communication skills and strong attention to detail

     

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