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Job Summary

We're seeking a Certified Medical Assistant (CMA) to join our remarkable team at the Novant Health's Outpatient Neurology Clinic in Wilmington, NC. This position plays a pivotal role in delivering exceptional, patient-centered care and supporting our providers in a dynamic oncology environment.

Key Responsibilities:

+ Providing Compassionate Support: Your empathy and calm demeanor can help alleviate anxiety and create a sense of comfort and continuity throughout their treatment journey.

+ Enhancing Clinical Efficiency: By managing patient flow, preparing exam rooms, and assisting with procedures, you set the team up for success and ensure patients receive remarkable care.

+ Ensuring Coordinated Care: You are a vital link in the communication chain between the patient and the healthcare team. By accurately documenting information and coordinating appointments, you help ensure that every step of a patient's complex treatment plan is organized and seamless.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm"

Reqirements:

+ Education: High School Diploma or GED, required.

+ Must be a graduate from an accredited Medical Assistant Program; Medical Assistant curriculum must include pharmacology and medication administration. Certification/registry must be obtained by the last day of the sixth month of hire, and an education agreement signed. Certification/registry accepted: CMA with the American Associate of Medical Assistants (AAMA), CCMA with the National Health Career Association (NHA), RMA with the American Medical Technologists (AMT), American Registry of Medical Assistants (NHCWA), National Center for Competency Testing (NCCT), National Association for Health Professionals (NAHP) American Allied Health (AAH), and RMA with the American Registry of Medical Assistants (ARMA). Alternative Work Experience (for eligibility to take NHA, ARMA, NHCWA, NCCT, NAHP or AMT exams, if not already certified or registered on hire): Applicant shall be employed as a supervised medical assistant for a minimum of one (1) year (NHA or NHCWA) within the last three (3) years, for a minimum of 2 years (NCCT, NAHP), for a minimum of 3 years (ARMA), for a minimum of 5 years (AMT) of the last 7 years (with no more than 2 of those years as an instructor in a post-secondary medical assistant program). Or graduate of an Accredited School of Professional Nursing. Experience must include both clinical (including medication administration) and administrative duties.

+ Experience: Previous work in a medical office, preferred.

+ Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA; required.

+ Additional Skills Required: Ability to successfully complete generic and department specific skills validation and competency testing.

Job Opening ID

112509