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The Department of State Police is seeking a Supervising Identification Agent for the State Identification Section. The incumbent will supervise and assign tasks to the shift personnel. Duties of this position will include, but are not limited to: * Compares, classifies fingerprints for identification, reviews records for accuracy. Testify in court as expert witness. Diagnosis problems and develop plans of action. * Plan daily workflow for the assigned shift. Ensures adequate staffing for workflow and productivity. * Supervise: including planning and assigning work, controlling work, motivating employees to work effectively, determining the need for disciplinary action and either recommending or initiating disciplinary action according to section guidelines, mission and goals. * Determine training needs and provide training or arrange for training. * Monitor the daily operation of the Identification System, Archive System and monitor the transmission of results through corresponding Criminal History Records Systems. * Make appropriate notification of system failures as needed. * Maintain administrative reports for their assigned staff including but not limited to payroll, attendance records and EPRS. * Maintain various logs and databases relating to the State Identification Section. * Assure the accuracy of information according to section guidelines, mission and goals. * Monitor for quality control and take necessary action for record reconciliation. * Keep accurate records including statistical reports according to section guidelines, mission and goals. * Analyze, classify, identify, and verify criminal history and fingerprint records according to section guidelines, mission and goals. * Testify as expert witness of fingerprints and keeper of the records. * Determine correct response to requests for information according to section guidelines, missions and goals. * Solicit information from vendors to recommend equipment, supplies or services. * Maintain communication and flow of information from the Commanding Officer to their staff. * Assist in the development of procedures for the operation of the section. * Order supplies, ensure needed supplies are available. * Work with system engineers to report and record errors. * Work with system engineers to develop and produce management reports. * Keep the Commanding Officer apprised of employee issues problems, successes. * Performs all other duties as required. Supervising Identification Agents are assigned to the Day Shift (7:00 a.m. - 3:00 p.m.), evening shift (3:00 p.m. - 11:00 p.m.) or the midnight shift (11:00 p.m.-7:00 a.m.). Teams participate in a shift bidding process which may result in assignment to the day, evening or midnight shift by seniority. The schedule of this position will be one of the following: Sunday - Thursday 3:00 p.m. - 11:00 p.m., Sunday - Thursday 11:00 p.m.-7:00 a.m., Monday - Friday 3:00 p.m. - 11:00 p.m., Monday - Friday 11:00 p.m.-7:00 a.m., Tuesday - Saturday 3:00 p.m. - 11:00 p.m., or Tuesday - Saturday 11:00 p.m. -7:00 a.m.. The final candidates for this position will undergo extensive pre-employment screening which includes a background investigation and drug test. *First consideration will be given to those applicants that apply within the first 14 days.* Minimum Entrance Requirements: Applicants must have at least two years of full-time, or equivalent part- time, experience in fingerprint classification and identification. SPECIAL REQUIREMENTS: None. *_Comprehensive Benefits_* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? _Explore our Employee Benefits and Rewards!_ *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.* The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. **Job:** **Public Safety* **Organization:** **Department of State Police* **Title:** *Supervising Identification Agent* **Location:** *Massachusetts-Sudbury-59 Horse Pond Road* **Requisition ID:** *250006K9*