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Regional Affairs Director (Harrisburg-Lancaster)
- PPL Corporation (Mechanicsburg, PA)
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Company Summary Statement
PPL Electric Utilities delivers safe, reliable and affordable electricity to more than 1.4 million homes and businesses throughout its 29-county service territory in eastern and central Pennsylvania. Through smart investments and innovation, it has built one of the most advanced electric grids in the United States. And, with over a century of expertise, PPL Electric remains focused on continuing to build the utility of the future, today. Regularly ranking among the country’s best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 J.D. Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees, community members and initiatives across its service territory through volunteerism and investments in organizations that support education, sustainability, and wellbeing.
Overview
The Regional Affairs Director (RAD) is an experienced, seasoned and effective representative of PPL in the community. The RAD demonstrates strong influence with key stakeholders and has thorough knowledge of PPL operations and issues. The RAD provides leadership on key issues among other RADs and among the EU Communications staff. The RAD also provides public and community relations input to operations, customer service and other PPL staff. At times, this involves providing leadership on cross-functional company teams. RADs help solve problems improve processes and proactively communicate with community partners to ensure that PPL has positive impacts on and a good working relationship with the community. Perhaps most importantly, the RAD has a strategic focus, working effectively and innovatively to preserve and enhance PPL's reputation in the community while simultaneously forwarding key business and strategic initiatives.
Responsibilities
• Provide strategic leadership at all levels of the company, and with key stakeholders, to manage PPL issues in communities. Develop and maintain solid working relationships with federal, state and local elected officials and their staffs, providing them with information to enable positive outcomes for PPL, and helping them to resolve constituent issues that involve PPL.
• Identify emerging issues that could reflect negatively on PPL, work with company personnel and community representatives on these issues and provide leadership to develop and implement solutions.
• Cultivate and maintain strong, trust-based relationships with local municipalities and community stakeholders to proactively advance company goes, address emerging issues collaboratively, and foster open, two-way communication. Serve as a primary PPL liaison for elected officials, business leaders, civic organizations, and special interest groups on a broad range of corporate matters.
• Be a community leader and an active participant on strategically chosen nonprofit boards.
• Work to build and maintain community relationships that will enable management of issues and enhancement PPL's positive reputation.
• Participate in community and economic development activities, demonstrating that PPL is a valued partner in building community prosperity. Oversee regional public and charitable contributions. Direct a wide range of corporate citizenship programs such as sponsorships, support of United Way, and similar programs in which PPL has a corporate interest.
• Communicate on important issues concerning PPL and promote positive messages about PPL through print, television, and social media.
• Serve as a member of the company's on-call rotation for emergencies and after-hours media inquiries. Mentor new RADs to ensure quality and consistency of approach throughout all regions.
• Will be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role necessitate the need to work after-hours, outside of your normal schedule.
• The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers
• Performs other duties as assigned
• Complies with all Company policies and standards
• Performs other duties as assigned
• Complies with all policies and standards
Qualifications
1. Bachelor's degree in communications, public administration, political science, English, business, economics, or other relevant field
2. 5+ years of experience in relevant field
3. Strong oral and written communications skills.
4. Demonstrated leadership ability
5. Ability to manage and prioritize multiple priorities
6. Strong proficiency in computer skills, including a good comfort level with excel, power point, Microsoft office
Preferred Qualifications:
1. Ten years of relevant business experience.
2. Advanced degree such as MBA or MPA
3. Strong knowledge of state and local government and personal network. Extensive community experience.
4. Known, credible presence among community leaders in region.
5. Broad base of knowledge of the PPL business or regulated utility industry.
6. Completely comfortable communicating via social media, e-mail newsletters and web.
7. Media relations expertise including experience conducting on-camera interviews.
8. Fluent in Spanish or other language appropriate to PPL Service Territory.
1. Bachelor's degree in communications, public administration, political science, English, business, economics, or other relevant field
2. 5+ years of experience in relevant field
3. Strong oral and written communications skills.
4. Demonstrated leadership ability
5. Ability to manage and prioritize multiple priorities
6. Strong proficiency in computer skills, including a good comfort level with excel, power point, Microsoft office
Preferred Qualifications:
1. Ten years of relevant business experience.
2. Advanced degree such as MBA or MPA
3. Strong knowledge of state and local government and personal network. Extensive community experience.
4. Known, credible presence among community leaders in region.
5. Broad base of knowledge of the PPL business or regulated utility industry.
6. Completely comfortable communicating via social media, e-mail newsletters and web.
7. Media relations expertise including experience conducting on-camera interviews.
8. Fluent in Spanish or other language appropriate to PPL Service Territory.
• Provide strategic leadership at all levels of the company, and with key stakeholders, to manage PPL issues in communities. Develop and maintain solid working relationships with federal, state and local elected officials and their staffs, providing them with information to enable positive outcomes for PPL, and helping them to resolve constituent issues that involve PPL.
• Identify emerging issues that could reflect negatively on PPL, work with company personnel and community representatives on these issues and provide leadership to develop and implement solutions.
• Cultivate and maintain strong, trust-based relationships with local municipalities and community stakeholders to proactively advance company goes, address emerging issues collaboratively, and foster open, two-way communication. Serve as a primary PPL liaison for elected officials, business leaders, civic organizations, and special interest groups on a broad range of corporate matters.
• Be a community leader and an active participant on strategically chosen nonprofit boards.
• Work to build and maintain community relationships that will enable management of issues and enhancement PPL's positive reputation.
• Participate in community and economic development activities, demonstrating that PPL is a valued partner in building community prosperity. Oversee regional public and charitable contributions. Direct a wide range of corporate citizenship programs such as sponsorships, support of United Way, and similar programs in which PPL has a corporate interest.
• Communicate on important issues concerning PPL and promote positive messages about PPL through print, television, and social media.
• Serve as a member of the company's on-call rotation for emergencies and after-hours media inquiries. Mentor new RADs to ensure quality and consistency of approach throughout all regions.
• Will be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role necessitate the need to work after-hours, outside of your normal schedule.
• The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers
• Performs other duties as assigned
• Complies with all Company policies and standards
• Performs other duties as assigned
• Complies with all policies and standards
Remote Work
The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
Equal Employment Opportunity
Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.
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