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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job: Lead Patient care Host/Hostess

Hours: Full-Time, Variable hours, Mon-Friday, EOW

Summary:

+ Position Summary:

+ Leads and instructs Patient Care Host Hostess’s engaged in serving meals. Patient care includes care to patients in the following age groups: neonatal birth to 30 days , pediatric 30 days through 12 years , adolescent 13 through 18 years , adult 19 through 64 years , and geriatric 65 years and above .

+ Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:

+ Assists the Supervisors in overseeing the daily functions of meal service.

+ Maintains and improves standards of food preparation and meal service.

+ Assists in service recovery issues and documents all outcomes

+ Assigns tasks to Patient Care Host Hostesses and Food Service Workers.

+ Completes and or assists in the work schedule of the Patient Care Hosts and Food Service Workers to also include arranging daily work schedules and daily line up sheets.

+ Must have an indepth knowledge of how units operate and of all jobs in the kitchen so effective changes in daily assignments can be made when there are call outs or when short staffed

+ Must be able to open and close the kitchen and take full responsibility of the kitchen to support a Supervisor when they are out on PTB and ensure uninterrupted meal service to patients.

+ Understands all aspects of the Patient Care Host Hostess position so as to be able to fill in on a unit to provide complete meal service to patients when short staffed.

+ Oversees and assigns cleaning to the Patient Care Host Hostesses and Food Service Workers to assure that all sanitation and regulatory guidelines are met.

+ Responsible for training of the Patient Care Host Hostesses and Food Service Workers to include all diet, safety, and regulatory training.

+ Audits all food carts for patient allergies, textured diets thickened liquids, and prescribed supplements before tray delivery to the units.

+ Charges and credits to patient accounts daily tube feeds.

+ Acts as a liaison between Nursing and Food Service enabling collaboration between departments for ways to improve meal service to patients

+ The following duties are considered secondary to the primary duties listed above:

+ Process diet changes.

+ Maintains patient records in accordance with the requirements of the Joint Commission on Accreditation and compliance with all DOH standards for patient meal service.

+ Meals on Wheels support.

+ Ability to conduct interviews with potential Patient Care Host and Food Service Worker candidates

+ Assists Department Safety Champion with staff safety concerns and maintaining safety board

+ Other duties as assigned.

Education or Equivalent Experience:

+ Minimum Required Qualifications:

+ High school diploma or equivalent GED

+ Six 6 months experience in a hospital Food Service dietary department preferably as a Patient Care Host Hostess , or as a manager of a cafeteria or dining room of a hotel or restaurant.

+ ServSafe Certification (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 286944