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+ Area of Interest: Patient Services

+ FTE/Hours per pay period: 1.0

+ Department: Financial Counseling

+ Shift: M - F 8:00 - 4:30

+ Job ID: 171488

Overview

Shift: Monday-Friday, 8:00am-4:30pm

We're seeking a Patient Financial Coordinator to join our team! In this role, you'll assesses patients’ financial and insurance information in order to determine Medicaid, Marketplace, or other Community Programs or Resources.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:

+ Expect paid time off, parental leave, 401K matching and an employee recognition program .

+ Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

+ Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

+ Assists with the actual insurance enrollment processes

+ Manages accounts that require a detailed, large scope analysis of payment/insurance options in order to secure reimbursement

+ Handles active, unbilled, self-pay and high dollar inpatient and outpatient accounts

+ Receives account referrals from Pre-access Department, Utilization Review Staff, Patient Access Staff, Physicians, Central Business Office Managers and others for high deductible, out-of-pocket expenses, unresolved or pending claims, out-of-network procedures and other financial risk issues

+ Counsels patients that have previous debt, with poor payment history, are unresponsive or uncooperative in implementing appropriate payment solutions

Qualifications

Education:

+ High School Diploma or GED

Experience:

+ Required:

+ 5 years of related healthcare experience

+ CMS Marketplace Certified Application Counselor Certification or obtain within 12 months of hire date

+ DHS Presumptive Certification or obtain within 12 months of hire date.

+ Complete all Online DHS enrollment access and certifications for appropriate states or obtain within 12 months of hire date

+ Preferred:

+ Experience and knowledge in completing and submitting Medicaid and Marketplace applications