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Commute & Transportation Services Coordinator - Atlanta, GA

Job ID

238309

Posted

18-Sep-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Project Management, Research

Location(s)

Atlanta - Georgia - United States of America, North Atlanta - Georgia - United States of America

About The Role

The Commute and Transportation Services Coordinator is responsible for handling day-to-day employee commute and transportation programs, including communicating and coordinating with drivers, keeping transportation logs, and maintaining service records. The individual in this role also provides customer service to those looking for information on their commute options, in addition to distributing materials for Host-affiliated workplace transportation services. The Commute and Transportations team promotes and encourages the reduction of single occupancy vehicles (SOV) to include public or employee transit, carpool, bike, walk, and other transportation options, and establishes operating and administrative policies and procedures for all transportation activities.

What You Will Do.

+ Provide timely and friendly customer service to commuters and employees seeking information about commute options.

+ Manage and respond to emails in team inbox.

+ Prepare communications for program launches and changes.

+ Plan and implement bike classes.

+ Support deployment of new programs.

+ Coordinate and deliver transportation for on-site events and/or other events and specialized outreach to client employees.

+ Coordinate distribution of materials to employees.

+ Support fleet management for the service fleet. Includes reporting and auditing.

+ Parking management duties, collecting and analyzing parking data, monthly metrics, assist in the development and implementation of new parking programs.

+ Setup materials in support of transportation programs.

+ May perform other duties as assigned or requested by management.

+ Performs other duties as assigned.

What You Will Need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

+ HS Diploma or GED and 1 - 2 years of experience in transportation preferred.

+ Experience and understanding of local transportation laws and regulations preferred.

+ Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

+ Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

+ Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

+ Basic skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.

+ Good organization and time management skills. Ability to read and interpret road maps. May need to use GPS or other directional device. Ability to work handheld mobile technologies and applications

+ Good organizational skills.

+ Must work well under pressure with multiple deadlines, and demonstrate a proactive approach to routine and non-routine occurrences.

+ Ability to work flexible work schedules based on business need.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)