• Business Process Improvement Analyst

    University Of Vermont (Burlington, VT)


    Position Details

    Advertising/Posting Title Business Process Improvement Analyst

    Posting Summary

    The Business Process Improvement Analyst is a trusted strategic partner that identifies opportunities to enhance university business processes, develops innovative strategies and solutions—including AI and automation tools—and collaborates with stakeholders to ensure successful adoption of new procedures and systems. This role supports enterprise transformation and innovation at UVM and works closely with leadership and functional and cross-functional teams within the University Project Management Office and across the university.

     

    Key responsibilities include understanding customer needs, documenting processes, identifying improvement opportunities, and supporting project and change management. Much of this information is sensitive or confidential and requires a high degree of discretion. The analyst will serve as a liaison between technical and functional staff, assist in creating business and technical requirements, draft documentation and training materials, and support training delivery.

     

    This position is critical to UVM’s transformation strategies and aligns with the Project Management Office’s mission to enable change, foster innovation, and improve institutional effectiveness.

    Minimum Qualifications (or equivalent combination of education and experience)

    + Bachelor’s degree in business, finance, computer science, information systems, or a related field (or equivalent combination of education, training, and experience).

    + 3–5 years of professional experience in roles such as business analyst, process analyst, financial analyst, project manager, or technical product manager.

    + Proven experience conducting business and process analysis in complex, cross-functional environments.

    + Strong analytical skills with the ability to interpret complex data.

    + Demonstrated adaptability, creativity, and commitment to teamwork and innovation.

    + Intermediate proficiency with MS Visio, Excel, PowerPoint, Smartsheets, or comparable tools.

    + Functional understanding of business processes, enterprise software, and integrated systems.

    + Familiarity with programming and software configuration (coding not required).

    + Strong critical thinking, problem-solving, and interpersonal skills.

    + Ability to manage multiple complex tasks.

    + Excellent communication and presentation skills.

    Desirable Qualifications

    + Experience with enterprise-level cloud platform implementations.

    + Professional experience in higher education.

    + Familiarity with project management methodologies (e.g., Waterfall, Agile).

    + Familiarity with change management methodologies (e.g., ADKAR )

    + Exposure to various programming, software, and systems environments.

    + Experience with digital transformation or enterprise technology modernization.

    + Familiarity with AI tools for business process improvement.

    + Experience with data visualization platforms (e.g., Power BI, Tableau).

    + Exposure to platforms like Workday, Oracle, Salesforce, and ServiceNow.

     

    Anticipated Pay Range 75,000-81,000

     

    Other Information

     

    This position is dependent on the availability of designated transformation or systems project funding and is funded for a minimum of three years.

     

    Special Conditions A probationary period may be required, Contingent on continued funding, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), Background Check required for this position, Background Check required for this position, Background Check required for this position

     

    FLSA Exempt

     

    Union Position No

     

    Posting Details

     

    Position will be posted for a minimum of one week, after which it is subject to removal without notice.

     

    Job Location Burlington, Vermont, United States

     

    Job Open Date 09/19/2025

     

    Job Close Date (Jobs close at 11:59 PM EST.)

     

    Open Until Filled No

    Our Common Ground Statement

    The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.

    Position Information

    Position Title IT Analysis PC3 X

     

    Posting Number S5751PO

     

    Department Finance and Facilities Admin/11013

     

    Position Number 00027634

     

    Percent of Full-Time 1.0

     

    Standard Hours at 1.0 FTE 37.5

     

    Term (months per year) 12

     

    Supplemental Questions

     

    Required fields are indicated with an asterisk (*).

     

    + Please specify here where applicable. Enter "NA" if not applicable.

     

    (Open Ended Question)

     

    + How did you hear about this employment opportunity?

    + Chronicle of Higher Education

    + HigherEdJobs

    + Inside Higher Ed

    + LinkedIn

    + Seven Days

    + UVM Employee (Please specify below)

    + UVM Employment Web Site

    + Vermont JobLink (Department of Labor)

    + Other (Please specify below)

     

    Documents Needed to Apply

    Required Documents

    + Resume

    + Cover Letter/Letter of Application

     

    Optional Documents