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Take off with your career at Munich Airport NJ - Where aviation meets opportunity!

Thank your for visiting our Career Page! Munich Airport has landed in the US, and we are seeking new colleagues with top skills and qualifications for our US subsidiaries. . Have a look at our current openings, you might find an interesting career that's a perfect fit for you!

About us:

Munich Airport NJ LLC, a 100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations, facility maintenance and the management of the commercial program at the new Terminal A at EWR. The new Terminal A at Newark Liberty International Airport (EWR) is a modern, state-of-the art terminal which opened to commercial passenger traffic on Jan 12, 2023. The Terminal has a design capacity of approx. 14 million annual passengers and 33 common-use gates, providing generous space for a smooth journey through the building, from curbside to for check-in, security, gate holdrooms and baggage claim. The retail and food and beverage features local, national and international brands. Terminal A is the state’s largest design-build project, expected to generate more than $4.6 billion in regional economic activity, create more than 23,000 job years and provide more than $1.9 billion in wages

Terminal Agent: Part-time

Newark, NJ

Part Time

Operations

Entry Level

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Munich Airport NJ LLC is an US-based subsidiary of the German Airport Operator Munich Airport. Munich Airport NJ LLC is responsible for the maintenance and concession management at the existing Terminal A at Newark Liberty International Airport (EWR), and will be responsible for the operations, maintenance, and concession management of the recently opened New Terminal A at EWR!  We are looking for a

Terminal Agent

to join our team. You will be part of a great team, helping not only to create an attractive passenger terminal, but also to develop the Terminal Operator company with your expertise and personality.

Your Future Responsibilities

+ Assist passengers and the general public with questions, giving directions, providing information about flight arrivals and departures, delays, disruptions etc.

+ Liaise with Operations Control Center (OCC) to obtain accurate and up to date flight information, performance data on Terminal Operations and efficiently manage connected processes

+ Act on order and behalf of the Terminal Duty Manager and OCC

+ Manage queues and passenger flows throughout New Terminal A

+ Monitor flight information displays for accuracy of information

+ Ensure immediate reporting of any incidents, accidents, and failures of technical components at New Terminal A

+ Monitor terminal appearance and cleanliness and initiate action for correcting any deficiencies that may affect passenger experience

+ Maintain and complete daily log for shift handover

+ Other duties as assigned by the Manager Terminal Operations

Your Education & Training

+ High School Diploma or equivalent certificate

Your Skills & Experience

+ Aviation background is a plus

+ High level of independency and responsibility

+ In-depth experience and knowledge of airport operational processes preferred

+ Basic knowledge of MS Office

Your Skills & Experience

+ Must be able to read, write, and speak clear English

+ Aviation background is desired but not required

+ Customer Service or other public facing experience

+ Ability to communicate effectively both verbally and in written form

+ Ability to professionally communicate with passengers and colleagues

+ High level of integrity, punctuality, independency, and responsibility

+ Ability to make independent judgments based on established procedures

+ In-depth experience and knowledge of airport operational processes preferred

+ Basic knowledge of Microsoft Office Suite

Job Requirements

+ Must have the ability to work different shifts (nights, weekends, and holidays) 24/7, and overtime, depending upon needs of the department. Schedule may be adjusted periodically

+ Must be able to stand/walk for long periods of time

Good reasons why you should become part of the airport family

+ Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate

+ International working environment

+ Attractive benefit package; 401(k) Matching, LTD/STD, Life Insurance & PTO

Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.