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Ready to help us transform healthcare? Bring your true colors to blue.

The Risk Adjustment Data Processor will promptly and accurately process incoming correspondence and charts related to Risk Adjustment Team activities. The Risk Adjustment Data Processor will perform reconciliation on provider organizations to ensure all charts are accounted for as appropriate and will communicate with provider offices as needed. In addition, the Risk Adjustment Data Processor will review claims data to determine if follow-up is needed, and will provide training to temporary staff as needed.

*This position is eligible for the Mobile and Resident persona, with in-office expectation of 1x/week (WED) and could change depending on business needs - must be local to Hingham, MA*

Your Day to Day

+ Perform processing tasks such as: sorting incoming mail, retrieving medical records from different sources (Right Fax, Blue Images, STFP), merging medical records and/or preparing documents for scanning, and routing records to the appropriate end user following specific procedures.

+ Analyze and monitor progress of incoming medical records against request list; identify organizations that are past due on requests requiring additional follow up and outreach.

+ Review records for accuracy and completeness to ensure basic risk adjustment elements are present (signature, date stamp, date of service, etc.).

+ Identify, investigate, and resolve issues related to incoming correspondence; review claims data as necessary to identify from where the medical record should be pursued.

+ Use computer systems and applications for data entry, chart uploads, tracking, and note keeping related to retrieval operations.

+ Provide a high level of service to both external and internal customers.

+ Exhibit a spirit of teamwork and contribute ideas for team success.

We’re Looking For:

+ Ability to maintain confidentiality, security, and standards of ethics with all privileged information.

+ Knowledge of personal computer operations and software packages (Microsoft Office).

+ Strong degree of organizational skills; ability to handle large scale chart requests and juggle multiple competing priorities and programs with a strong attention to detail.

What You Bring:

+ High school diploma or equivalent (GED).

+ Experience with handling or processing medical records a plus.

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationHinghamTime TypeFull time

Hourly Range: $24.55 - $30.01

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.