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Network Engineer II
- Herbalife (Winston Salem, NC)
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Network Engineer II
Category: Global Technology Services
Position Type: Regular Full-Time
External ID: 17404
Date Posted: Sep 19, 2025
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Overview
THE ROLE:
The Network Engineer is tasked with crafting, testing, implementing, and supporting network infrastructure. This role provides consultation and direct technical support in life cycle planning, problem management, integration, and network configuration.
HOW YOU WOULD CONTRIBUTE:
Level I
• Support and administration of firewall environments in line with GTS security policy
• Updating job knowledge by participating in informative opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
• Reporting network operational status by gathering and prioritizing information and managing projects
• Basic configuration of firewalls
• Remote support of on-site engineers and end users/customers during installation
• Remote fixing and fault finding if issues occur upon initial installation
• Speaking with customers via email and phone for initial requirement bring together
Level II
• In addition to L1 activities:
• Investigating data network faults in local and wide area environments, applying information from various sources
• Securing network systems by establishing and implementing policies, and defining and supervising access
• Upgrading data network equipment to the latest stable firmware releases
• Configuration of routing and switching equipment
• Configuration of hosted IP voice services
• Capacity management and audit of IP addressing and hosted devices within data centers
Level III
• In conjunction with L1 and L2 duties:
• Establishing the networking environment by crafting system configuration, advising system installation, defining, detailing, and enforcing system standards
• Design and implementation of new solutions and improving the resilience of the current environment
• Improving network performance by supervising performance, fixing network issues and outages, scheduling upgrades, and collaborating with network architects on network optimization
• Collaborating closely with project management teams, third-line engineers, and service desk engineers on a periodic basis
Qualifications
SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:
Required (for all levels – Based on experience)
• Clear communication proficiency
• Strong problem-solving, analysis skills
• Expertise in securely designing and implementing networks
• Experience with network monitoring tools
• Ability to fix
• Basic knowledge of ITIL and Service Management Principles
• Proven ability to build, implement, maintain, and support local and remote portions of a global enterprise network
• Hands-on knowledge of configuration and maintenance of networking equipment: Cisco routers (ISR Gen 2 & 3), Cisco Catalyst (4500 series), Cisco Switches (Catalyst 9000 series and Nexus 7k and 9k), Cisco Firewalls (ASA & FirePower); Citrix load balancers, ACS & ISE, FirePower IDS/IPS, VoIP, and Wireless Access Points & Controllers
• Proficient in TCP/IP Protocol suite, IP routing protocols, IPSEC VPN, and xDSL Technologies, OSI Model and Layered Solving
• Experienced in providing third-tier and ongoing technical support for all LAN/WAN related operations
• Skill in developing and suggesting strategies for network growth, security, and other network improvements by improving functionality of routers, switches, and firewalls
• Ability to solve practical problems and carry out responsibilities under general supervision
• Conduct network security assessments, crafting detailed project plans, scope of work, and user documentation.
• Ability to evaluate existing communications systems, identify deficiencies, and make network performance recommendations
• Must be available some evenings and weekends to provide support
Certificates / Training:
• Preferred: CCNA, CCNP or equivalent
Experience:
Level I
• 1+ years network engineering or related field
• Preferred: 3+ years of IT experience
Level II
• 3+ years network engineering or related field
• Preferred: 5+ years of IT experience
Level III
• 6+ years network engineering or related field
• Preferred: 7+ years of IT experience
Education:
• Bachelor's in Information Technology or related field
• CCNP (Cisco Certified Network Professional)
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At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.
Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).
Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to
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