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Northern Gastroenterology is a high-volume Gastroenterology practice located within the UPMC network at 5500 Brooktree Road, Suite 201, Wexford, PA 15090. Our team of 9 experienced physicians is dedicated to providing exceptional digestive health care in a patient-centered, compassionate environment. This role will work Monday through Friday 7:30am to 4pm. Free parking on site (potential for hybrid schedule upon completion of orientation period)

As part of our continued growth, we are seeking a detail-oriented and proactive Surgery Scheduler to join our dedicated administrative team.

The Surgery Scheduler plays a critical role in coordinating and scheduling procedures for our busy gastroenterology practice. This position requires strong organizational skills, excellent communication abilities, and the capacity to multitask in a fast-paced healthcare environment. The ideal candidate will demonstrate professionalism, initiative, and the ability to resolve scheduling challenges efficiently.

Responsibilities:

+ Work directly with department to troubleshoot procedural and operations issues.

+ Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.

+ Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.

+ Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.

+ Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.

+ Ensure that informed consents are signed.

+ Provide patients with pre and postoperative instruction according to service specific guidelines.

+ Coordinate patient education seminars and schedules physicians accordingly.

+ Collect data for research study.

+ Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.

+ Ensure all billing and insurance information is current and accurate.

+ Complete special projects as assigned.

+ Act as liaison between patient and referring physicians.

+ Obtain pre-certification and/or referral prior to the date of the procedure.

+ Coordinate and track internal and external marketing efforts.

+ Attend and schedule department meetings.

+ Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

+ High school diploma or equivalent required.

+ Completion of a medical assisting program or 2-4 years experience in a medical field.

+ Proficiency in medical terminology preferred.

+ General knowledge of computer software and practice management databases is essential.

+ Knowledge of the Epic practice management programs preferred.

+ Strong organization, time management and interpersonal skills.

+ Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.

+ Ability to deal compassionately and professionally with patients is essential.

+ Work independently and possess sound decision-making skills. Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.

+ Ability to prioritize work demands.

+ Ability to consistently maintain confidentiality with regards to all job assignments and related information.

+ Access to medications is limited to the distribution of the medication to the nurse.Licensure, Certifications, and Clearances:

+ Act 34UPMC is an Equal Opportunity Employer/Disability/Veteran