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IT Director – Operations Technology

9540 Maroon Circle, Suite 200

Englewood, CO 80112

**Salary:** 180,000 - 200,000 USD / YEAR

IT Director – Operations Technology

CONSTRUCT YOUR CAREER WITH MEARS AND BUILD AMERICA'S FUTURE

Are you looking for your next big opportunity? At Mears Holdings, LLC we offer more than just a job. We offer a career where you can grow, innovate, and make a real impact. Mears Holdings, LLC, a Quanta Services company, is a leader in the construction and infrastructure industry. With more than 50 years of experience, we are committed to safety, quality, and integrity. We bring together people and resources to build the framework that powers our nation.

EXECUTIVE VICE PRESIDENT

The IT Director, Operations Technology will lead a diverse team of IT professionals, providing oversight and direction for all end-user support, enterprise system administration, ERP (Trimble Spectrum) support, and operational reporting initiatives. This role reports directly to the Vice President of Operations Technology and plays a critical leadership role in driving operational excellence across a team of 15–18 professionals. This leader will champion continuous improvement, foster a high-performance culture, and serve as a key partner to business and operations leaders. The IT Director will ensure that IT services are delivered efficiently, securely, and with a relentless focus on customer satisfaction. This position is based out of our Englewood, Colorado office and travels as needed team for meetings and business operations.

WHY JOIN MEARS?

+ **Build America:** Mears is a leading provider of engineering and construction solutions in oil and gas, electric transmission and distribution, telecom, and wastewater industries across North America.

+ **Professional growth:**  Mears offers comprehensive training programs and career advancement pathways.

+ **Competitive compensation:** ** ** Enjoy competitive wages and excellent benefits.

+ **Community impact:** We give back to the communities we serve.

SAFETY THAT BRINGS YOU HOME:

At Mears, safety is our utmost priority. We are at the forefront of enhancing safety outcomes for both our employees and clients. We empower our workers to take ownership of their own safety. The Capacity Model is designed to minimize the risk of accidents and injuries.

BENEFITS & COMPENSATION:

Despite our size, Mears remains a family company. Our suite of benefits reflects our commitment to our employees.

+ Salary: $180,000 - $200,000, annually

+ Job type: full time

+ Paid on-the-job technical and professional growth opportunities

+ Established career path for future advancement

+ Paid Time Off

+ 401k and Roth 401(k) retirement savings plans

+ Health, prescription, dental, vision plans

+ Life & Disability Insurance plans

+ Financial wellness program

+ Employee assistance program

+ Employee discount programs

ESSENTIAL DUTIES:

_Leadership & Strategy_

+ Lead and manage a team of 15–18 individuals, fostering a high-performance culture focused on collaboration, accountability, and continuous improvement.

+ Partner closely with the VP of Operations Technology to execute strategic initiatives that enhance operational efficiency and technology integration.

+ Provide visionary leadership and direction to the Helpdesk, ERP support, System Administration, and Reporting teams.

+ Develop and execute IT strategies that align with Mears’ business goals and operational needs.

+ Foster a culture of accountability, collaboration, and continuous improvement within the IT organization.

+ Serve as a trusted advisor to executive leadership, translating business needs into effective technology solutions.

_Operational Excellence & Process Improvement_

+ Drive process optimization and standardization across IT operations, focusing on efficiency, scalability, and quality.

+ Implement best practices for IT service management (ITSM), incident response, and change management.

+ Oversee the development and maintenance of documentation, SOPs, and knowledge bases to support operational excellence.

+ Develop and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure high-quality service delivery and team accountability.

_Customer Service & Stakeholder Engagement_

+ Champion a customer-centric approach to IT service delivery, ensuring timely and effective support for all users.

+ Engage with business units to understand their needs, gather feedback, and proactively address technology challenges.

+ Communicate complex technical concepts in accessible language for non-technical stakeholders.

+ Lead initiatives to improve user experience and satisfaction with IT services.

_ERP (Trimble Spectrum) & System Administration_

+ Oversee the administration, support, and optimization of the Trimble Spectrum ERP system.

+ Ensure system reliability, data integrity, and security across all enterprise platforms.

+ Collaborate with business and finance teams to support ERP enhancements, integrations, and reporting needs.

+ Lead system upgrades, patch management, and vendor relationships for critical IT infrastructure.

+ Operational Reporting

+ Direct the development and delivery of operational and business intelligence reports to support decision-making.

+ Partner with business leaders to identify reporting requirements and deliver actionable insights.

+ Ensure data accuracy, consistency, and security in all reporting processes.

KEY QUALIFICATIONS:

+ Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or an equivalent combination of relevant education and experience.

+ 7+ years of progressive IT experience, including 3+ years in a leadership role overseeing IT operations, helpdesk, or enterprise systems.

+ Proven experience managing ERP systems (preferably Trimble Spectrum) and enterprise IT infrastructure.

+ Demonstrated success in driving process improvement, operational excellence, and customer service initiatives.

+ Strong business acumen and ability to align technology with organizational goals.

+ Excellent communication, interpersonal, and stakeholder management skills.

+ Experience in the construction, utilities, and/or EPC industry preferred.

+ Pass pre-employment drug screen and background check

_Additional Personal Attributes_

+ **Collaborative work style** - Communicates results and is willing to listen and learn from others. Daily interaction with staff must be a source of delight with all levels. Serves as resource and a counselor.

+ **Momentum builder** – More than an implementer; someone who initiates and facilitates results-based outcomes.

+ **Business acumen** – Skilled at helping organizations make informed decisions that deliver bottom-line results.

+ **Excellent communicator** – Possess strong oral and written skills, articulate and clear both in person and in print.

+ **Analytical** – Strong analytical skills and the ability to make critical assessments. Someone who can identify and frame problems and set priorities.

+ **Service-oriented** - Approachable, flexible, and responsive.

This role is accepting applications until October 17, 2025.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer, including disabled and veterans.