• ServiceNow Engineer

    Insight Global (Cleveland, OH)


    Job Description

    Insight Global is seeking a ServiceNow Engineer for one of our largest clients. The Engineer will work as a member of a 3 person team that supports the ServiceNow platform, collaborating with technology teams and other departments to design, implement, and maintain workflow and service management solutions to improve the performance of technology. The Engineer is responsible for the configuration and maintenance of the ServiceNow platform. This includes collaborating with other team members, establishing standards for junior team members, and ensuring the efficient and effective delivery of Information Technology services and support through effective function and integration of related underlying systems. Carrying out these duties will include leading the design of systems integrations and corresponding process, as well as coding features and scripting automated tasks.

     

    Salary: 125-150

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Bachelor’s degree or equivalent experience.

     

    10 years of work experience relating to Information Technology, specifically pertaining to support, development, architecture, and design of IT systems.

    5 years of work experience in a technical support role.

    5 years supporting the ITSM module of the ServiceNow platform

    2 years of work experience in an engineering role working with ServiceNow products.

     

    Deep understanding of the ServiceNow platform.