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Description

This position is incentive eligible.

Introduction

Leaders thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Market VP Quality for our North Carolina Division where excellence creates excellence.

Benefits

Our North Carolina Division, Mission Health, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? **Apply for our Market VP Quality role today!**

Job Summary and Qualifications

Responsible for managing and coordinating quality and risk initiatives, Medical Staff Services, and Patient Safety, in order to support the market strategic plan and goals, and meet HCA quality objectives and standards. In this regard, they will have responsibility for facilitating and coordinating activities in:

+ Clinical excellence and patient safety

+ Process improvement and outcomes management

+ Regulatory readiness

+ Patient Experience

+ Risk Management

+ Infection Prevention

+ Environmental Safety

Coordinates their work closely with the HCA Clinical Services Group, the Market Chief Medical Officer, Performance Improvement, and the Director of Case Management. Responsible for ensuring facility compliance with The Joint Commission, Centers for Medicare and Medicaid Services (CMS) Conditions of Participation, licensure and other standards, rules and regulations.

Major Responsibilities Include:

+ Leading the continuing development of the clinical quality infrastructure across the division. Ensuring that resources are leveraged to maximize support of the hospitals and achievement of goals.

+ Facilitating the growth of division and hospital knowledge regarding quality, clinical performance and related areas, including the dissemination of “best practices” across the division.

+ Leading division-wide standardization in targeted process improvement initiatives, and evaluating success through pre-established criteria.

+ Supporting facility’s response to Serious Patient Adverse Events (SPAE)

+ Leading proactive patient safety activities to create hospitals that are high reliability organizations, as reflected in reduced errors, elimination of unsafe processes, and increased involvement of staff and physicians toward a culture of safety.

+ Interfacing with appropriate personnel at HCA to leverage corporate resources, programs, tools, and methodologies for benefit of division hospitals.

+ Collaborating with and supporting hospital quality, risk, safety and infection prevention leaders to achieve top ranking in national and state publicly reported data initiatives.

+ Working with Market CMO and Data Analyst to support data analysis, reporting, and outcomes improvement.

+ Contributing to ongoing enhancement of division quality reporting methods and dashboards.

+ Continuously monitoring and evaluating quality outcomes for patient care across the division, while noting trends, and identifying and prioritizing opportunities to improve.

+ Ensuring the data is reported to approved third parties, such as Leapfrog, VON, NHSN, NCDR & STS databases, etc.

+ Facilitating and/or lead clinical process improvement teams as needed to achieve quality improvement goals.

+ Serving as a regulatory resource regarding state and federal regulations and standards, including but not limited to CMS, Joint Commission, CDC and California and Nevada laws.

+ Staying current with NQF, AHRQ, Leapfrog, IHI and other quality performance initiatives.

+ Demonstrating personal responsibility for professional development, and promoting and supporting such development with division hospital quality directors and risk managers.

+ Promoting a culture that is positive, values individual strengths, takes risks, and is committed to optimal patient care, and compliance with standards.

+ Attending HCA-mandated training and meeting all ethics and compliance standards and requirements.

+ Developing and implementing division level projects as directed by Market CMO.

What qualifications you will need:

**Required Onsite:** The Market VP of Quality will support HCA Healthcare's North Carolina Division and be based in Asheville, North Carolina at Mission Hospital. The selected candidate will be required to relocate if not local to Asheville, NC.

**Required Education:** Bachelor's degree in a related field

**Preferred Education:** Master's degree - MHA, MBA, MSN, or related field

**Required Experience:** 5+ years of experience in clinical quality and improvement

**Preferred Experience:** Previous management experience, previous experience within a multi-facility environment

**Preferred Licenses, Certifications, Training:** Clinical licensure, preferably RN; Certified Professional in Healthcare Quality (CPHQ)

Required Knowledge, Skills, and Abilities:

+ Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

+ Ability to facilitate group and team process improvement.

+ Demonstrated ability to work with all levels of management, clinical and IT&S staff.

+ Excellent analytical and problem-solving skills.

+ Initiative and ability to work independently and handle multiple priorities.

+ Strong leadership, creativity, and excellent communication skills, written and verbal, with the ability to tailor the message to individuals and audiences across the organization.

+ Working knowledge of healthcare laws and regulations

**HCA Healthcare (Corporate)** , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled **resources and opportunities** to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and **career advancement opportunities** , every person has a solid foundation for success. Nashville is also home to our **Executive Development Program** , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Market VP Quality. **Unlock your leadership potential with HCA Healthcare.**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.