• Business Analyst - Intermediate - VF

    Motion Recruitment Partners (Merrillville, IN)


    Business Analyst - Intermediate - VF

     

    Merrillville, Indiana

     

    Hybrid

     

    Contract

     

    Up to $59.82/hr

     

    Our client has a **Contract-to-Hire** opportunity for a **Telecom Analyst / Business Analyst** to support their telecommunications infrastructure modernization efforts.

     

    **Contract Duration:** 3 months then convert to a permanent position.

    **Location:** Merrillville, IN 46410

     

    This role will focus on data cleanup, inventory management, and documentation related to the transition from legacy POTS (Plain Old Telephone Service) lines to a replacement solution. The ideal candidate will have strong organizational skills, experience in telecom systems and platforms like Tangoe, and a passion for process improvement.

    Required Skills & Experience

    + 2+ years of experience in telecom analysis, IT infrastructure, or related field.

    + Familiarity with telecom systems, POTS lines, and VoIP technologies.

    + Hands-on experience with Tangoe or similar telecom expense and inventory management platforms.

    Preferred Skills

    + Experience supporting telecom conversions or infrastructure upgrades.

    + Knowledge of telecom billing and cost optimization.

    + Familiarity with service management platforms (e.g., ServiceNow, Remedy).

    + Familiarity with the porting and RESPORG process for managing telephone number transitions.

    What You Will Be Doing

    + Audit and validate existing telecom inventory records using tools such as Tangoe.

    + Identify and correct discrepancies in line assignments, billing, and service documentation.

    + Maintain accurate records of telecom assets, including circuits, endpoints, and service providers.

    + Track and document the conversion of POTS lines to the designated replacement solution.

    + Coordinate with internal teams and vendors to ensure timely execution of conversion tasks.

    + Monitor progress and follow up on outstanding items to ensure closure.

    + Create and maintain detailed documentation of telecom infrastructure, including diagrams, service records, and change logs.

    + Generate regular reports on conversion status, inventory updates, and issue resolution.

    + Support compliance and audit requirements through accurate recordkeeping.

    + Work closely with IT, facilities, and vendor teams to ensure alignment on telecom initiatives.

    + Serve as a point of contact for telecom-related inquiries and troubleshooting.

    + Coordinate with local contacts to ensure alignment on telecom conversion and inventory tasks.

    + Collaborate with end users to gather requirements, provide updates, and ensure minimal disruption during telecom changes.

    You will receive the following benefits:

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

     

    Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

     

    **Posted by:** VMS Sourcing