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DEPARTMENT: Case Management

SHIFT: PRN, weekends and some week days

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

+ We serve faithfully by doing what's right with a joyful heart.

+ We never settle by constantly striving for better.

+ We are in it together by supporting one another and those we serve.

+ We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

+ Immediate eligibility for health and welfare benefits

+ 401 (k) savings plan with dollar-for-dollar match up to 5%

+ Tuition Reimbursement

+ PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level

Job Summary

As a Care Manager RN, assess and organize patient care through treatment stages, following guidelines. Manage benefits, oversee services, act as a case manager and trainer to achieve optimal results. Effective care management helps minimize unnecessary resource use.

Essential Functions of the Role

+ Conduct thorough assessment, implement care plan, collaborate with team for evidence-based high standard of care.

+ Creating patient care plans that focus on interventions, treatment goals, and self-management for the patient's benefit.

+ Examine the health needs of patients and families, then provide necessary care to meet those needs.

+ Assisting patients with self-management using education, personal visits, and telephone interactions, inspiring patients to stick to their care plans.

+ Researching resources for patient needs; coordinating programs for correct service delivery. Providing referrals to help patients.

+ Being proactive in identifying problems and solutions in coordinating care to provide the best possible options.

+ Acting as a bridge between healthcare providers to ensure smooth communication and coordination among different facilities.

Key Success Factors

+ A comprehensive knowledge of care management, along with efficient resource and utilisation management.

+ Proficiency in patient assessment and care management.

+ Exceptional communication skills, both verbal and written, are crucial.

+ The ability to keenly observe, assess, and document patient progress in relation to a care plan.

+ The aptitude to assist patients with accessing community resources.

+ The willingness and aptitude to work in harmony with both internal medical staff and external partners or organisations.

+ Adaptive to change and able to comfortably navigate through a crisis environment.

+ Exceptional discretion and respect for confidentiality as it pertains to all patient information, in accordance with policies and regulations.

Belonging Statement

We believe that all people should feel welcomed, valued, and supported.

Qualifications

+ A minimum of an Associate's degree is required.

+ The applicant should have at least two years of professional experience.

+ The applicant should be a licensed Registered Nurse.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.