• Clinic Learning Coach, South Bay Region

    UCLA Health (Los Angeles, CA)


    Description

    As our Clinic Coach, you will provide direct support and coaching to all levels of clinic staff and MSO leadership with the focus of on-the-job training positively reinforcing strong interpersonal skills (for staff) and leadership skills, including but not limited to communication, service excellence and retention (for leaders/MSO), both on-site and remotely.

     

    In this role, you will consult and collaborate with clinic leaders and HR partners to better understand skill development areas for both clinic staff and leaders and will support the Clinic Coach Manager in the design and delivery of needs assessments, diagnosis, process analysis, improvement initiatives, as needed, in order to enhance the clinic coaching program.

     

    *Position will oversee efforts primarily in the South Bay region (Redondo/Hermosa/Torrance) and will require frequent trips accordingly*

     

    Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $86,400 to $184,800 annually. The budgeted salary range that the University reasonably expects to pay for this position is approximately $105,000 to $125,000 annually.

    Qualifications

    * 6+ years of progressive experience and in-depth knowledge in facilitation, training, coaching, leadership development, change management or consulting experience in large-size organization

    * 6+ years of experience delivering leadership development training, team effectiveness, coaching, and group facilitation

    * Preference given to professionals with leadership training, coaching and/or organizational development experience. Professionals with UCLA Health Ambulatory Clinic management experience may also be considered.

    * Excellent problem-solving skills, ability to think strategically and critically in developing solutions to complex problems/address future challenges in alignment with organization's long term goals

    * Certified in Emotional Intelligence, Crucial Conversations, Coaching and personality assessments or psychometrics (preferred)

     

    UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.