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Requisition: 202500296S

Occupational Category (Staff Positions Only): Technical/Para-Professional

Hiring Salary: Monthly-Staff

Department: SAM Center

General Requirements:

Bachelor’s degree in related field. Three years of experience in Academic Advising, Customer Service, administrative experience or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position/Usual Duties:

Provides essential services to students related to academic policies and procedures specific to Sam Houston State University as they relate to their academic program.

Primary Responsibilities (Staff Positions Only):

Advises enrolled and prospective students regarding academic programs and curriculum requirements for their program of choice. Maintains and updates detailed student files throughout their academic careers and makes changes to records as necessary. Ensures effectiveness of advising processes through proper usage of departmental course offerings and thorough documentation within the university’s secure advising system. Provides guidance to students with decision making/responsibilities related to their academic and vocational goals. Provides academic advice and student support to various populations, including students in academic jeopardy. Assists with resolving academic issues. Assists with coordinating orientation sessions for groups of incoming students. Coordinates recruiting activities. Represents their department at recruiting sessions in high schools, community colleges, hospitals and other employer sponsored education fairs. Provides group presentations about educational opportunities within their department. Analyzes and processes degree plans and degree exceptions. Acts as a liaison among students, faculty, and university constituents. Helps train new advisors and assists faculty advisors. Interprets university policies and procedures and curriculum to students, faculty, and administration. Communicates advising programs and services to students in individual settings or group presentations. Helps prepare reports when needed. Performs other related duties as assigned.