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Working Title:

MnSCU Academic Professional 1 - Financial Aid Representative

Institution:

Inver Hills Community College

Classification Title:

MnSCU Academic Professional 1

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

Inver Grove Heights

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$23.98 - $34.69

Job Description

Under limited supervision and in collaboration with the Director of Financial Aid, the Financial Aid Representative at Inver Hills Community College and Dakota County Technical College ensures accurate administration of student financial aid programs. This includes managing student financial aid records, interpreting regulations, preparing statistical reports, and awarding financial aid such as grants, scholarships, work-study, and loans.

Responsibilities Include:

+ Support students in completing financial aid applications and submitting required documentation. Ensure required corrections are submitted to the U.S. Department of Education.

+ Review application results to determine eligibility based on federal, state, and institutional standards. Communicate award details and advise students on accepting, reducing, or declining aid.

+ Serve as a primary resource for students with financial aid or college-related concerns. Offer technical expertise to Enrollment Services staff on escalated issues from advisors and counselors.

+ Deliver financial aid information to students, families, and the community through on-campus and off-campus outreach events.

+ Coordinate and administer the federal, state, and institution student work study programs.

+ Perform other duties as assigned.

Salary Range:

$23.98 - $34.69/Hour; $50,070 - $72,433 Annually

Minimum Qualifications

+ Knowledge of federal and state financial aid programs including grants, loans, and work study.

+ Two full-time years (or equivalent) of professional working experience in higher education (financial aid, advising, enrollment services, admissions, student accounts, or other higher education departments).

+ Customer Service skills sufficient to provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence

+ Excellent oral and written communication skills to communicate complex concepts and guidance to students. Ability to effectively communicate policies, procedures, and information in a positive, professional, and courteous manner.

+ Personal computing/technology skills; working knowledge of Microsoft Office software; experience with and comfort utilizing multiple types of technology.

+ Organizational skills sufficient to process and maintain data and manage multiple and diverse responsibilities.

+ Creative problem-solving skills in a fast-moving environment.

Preferred Qualification

+ Five years of experience working with Student Financial Aid programs.

+ Bachelor's degree or equivalent combination of education and experience.

+ Prior experience with financial software such as ISRS, COD, NSLDS, FSA Partner Connect

+ Knowledge of private data practices and FERPA

Physical Requirements

+ Maintain a stationary position for long periods of time

+ Travel to various locations for events or meetings.

Work Shift (Hours / Days of work)

Monday - Friday; 8:00am - 4:30pm

Telework (Yes/No)

Yes, may be eligible to telework one day per week.

Application Procedure

The required documents listed below must be included in your application to be considered for initial review. If not submitted, your application will be marked as incomplete:

+ **Current Resume** **:** Resume must include dates of employment (month and year) for each position and Indicate average hours worked per week for each job.

+ **Cover Letter** (Optional)

+ **Transcript** (Optional)

External Applicants

Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State

Internal Applicants

All current Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for “Browse Jobs – Employees” in Workday via the search bar at the top to view open positions.

Contact

If you have questions about this position or are in need of a reasonable accommodation during this search process, please contact Angela Loza, HR Coordinator at [email protected] or [email protected] and or at 651-450-3371.

Equal Employment Opportunity** **Statement

We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. As an affirmative action employer, we actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.

About

Inver Hills Community College is an accredited 2-year college in the Southeast suburbs of the Twin Cities, Minneapolis & St. Paul, Minnesota. We offer nearly 40 programs and hundreds of classes for students of all ages and backgrounds. At Inver Hills, we are dedicated to advancing the power and promise of education. This vision guides our daily work and captures the spirit of our campus.. Through career exploration and professional preparation, our graduates leave Inver Hills fully prepared to launch their careers or pursue further education at a four-year institution.

Inver Hills is aligned with Dakota County Technical College (DCTC). Located nine miles away on County Road 42 via U.S. Route 52, DCTC offers a broad range of professional, technical, and liberal arts programs that complement academic programs at Inver Hills. Both Inver Hills Community College (http://www.inverhills.edu/about/beyond-the-yellow-ribbon-company/) and Dakota County Technical College (http://www.dctc.edu/support-services/military-veteran-services/) are recognized as a Beyond the Yellow Ribbon employers offering support for veteran and military employees and students.

Dakota County Technical College is focused on outstanding education for employment that emphasizes hands-on learning, serving students with a wide variety of diploma and degree programs. Many graduates enter the workforce right away, while others continue their education by transferring to four-year colleges or universities. DCTC is also a leader in noncredit and customized training, working with businesses to improve the skills of their employees. DCTC serves the local community by enhancing economic prosperity for students, their families, and regional businesses.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

10-08-2025

Position End Date:

Open Date:

09-22-2025

Close Date:

10-08-2025

Posting Contact Name:

Julia Glenn

Posting Contact Email:

[email protected]