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Senior Manager Program Support (Infrastructure)

Job ID: 13027

Business Unit: MTA Construction & Development

Regular/Temporary: Regular

Department: Infrastructure

Date Posted: Sep 22, 2025

Description

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

JOB TITLE:

Senior Manager , Program Support

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/ Infrastructure

REPORTS TO:

Assistant Director , Program Support

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8 : 3 0 AM to 5: 0 0 P M or as required (7.5HR/ DAY )

HAY POINTS:

702

SALARY RANGE:

$103,523 to $140,942

DEADLINE:

Open Until Filled

S ummary

The Senior Manager, Program Support , will manage MTA Construction and Development’s efforts to implement and oversee various support functions for a component of the MTA Capital Program and Business Operations. Responsible for making timely decisions, escalating issues, and enabling efficient and high-quality work products pertaining to support functions. Directs and develops managers and staff.

Responsibilities

Typical duties may include:

Manage implementation of administrative functions, including but not limited to some of the following areas : capital project budget administration, procurement requests, payment coordination, timecard/job charge management, space management (including field offices), non-revenue vehicle management, training/travel requests, overtime management, and/or equipment/supplies management.

W ith related parties throughout C&D.

Manage the development, analysis, reporting , and maintenance of data and related systems supporting project management, business unit , or departmental operations.

Identify issues, provide recommendations, and support resolution in coordination with senior management.

May manage and complete budget activities and requests for capital projects within a business unit or support departmental or business unit operations.

Manage and complete the preparation of data analysis, reporting, and presentations.

May assist in managing and completing data and document management activities for project management systems within a business unit or integrated project.

May support activities related to personnel requests and documentation for a department or a business unit, including temporary staffing services.

Maintain related reports and data.

May manage and assist in researching and resolving issues related to contracts and procurement requests for operations or capital program/project-related issues.

E ducation and Experience

Bachelor’s degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field.

Must have a minimum of seven (7) years of related experience .

Must have a minimum of three (3) years in a managerial or supervisory role and/or project manager role in a large, multi-faceted organization.

Competencies:

Experience in managing administrative functions supporting operations of a large organization preferred.

Experience with MTA policies, procedures, and processes related to departmental operations and/or capital project/program budget and administration preferred.

Excellent organization, communication , and interpersonal skills.

Ability to work collaboratively and an aptitude for managing detailed analytical work.

Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.

Ability to handle sensitive and confidential information with sound judgment and discretion.

Ability to work effectively with all levels of management and team members.

Excellent team - building, listening, problem - solving, and prioritization skills.

Ability to work in a high - profile, high - pressure environment effectively.

Proficiency in Microsoft Office Suite (including Word, Excel, Access, PowerPoint, and Outlook), Teams, or similar applications.

Proficiency in PeopleSoft, Power BI, and project management applications (such as Asite , PSR, and Visio) preferred.

Other Information

Employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Selection Criteria

Based on evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply .