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Job Description

Job Summary:

We are seeking an organized and detail-oriented Project Admin to assist with year-end tax support on the employer side. This role will also help to manage the increased volume of tax filings during year-end and will be a key contributor to projects involving missing IDs for tax filings. The ideal candidates will have a background in payroll tax, possess strong Excel skills, and be capable of handling case management and amendments.

Key Responsibilities:

• Provide year-end tax support on the employer side, handling federal and state tax filings.

• Manage high volumes of cases, specifically related to missing IDs for tax filings.

• Work on amendments and case management with a focus on investigating and resolving issues.

• Offer Tier 1 and Tier 2 support for payroll tax cases, assisting Tier 2 team during November to January and Tax Amendments team during February to April.

• Process tax filings, including 940 and 941 forms, and handle employer-level codes.

• Manage case volumes using Excel, leveraging skills such as pivot tables, filtering, and sorting.

• Assist with the manual back-end process on the employee side as needed.

• Stay organized and work efficiently in a system-driven environment.

• Collaborate on projects involving payroll tax investigations and issue resolution.

• Provide support for “agency notices” or other employer-specific tax filings.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Required Skills & Experience

Qualifications:

• Experience in payroll or tax filing, particularly with federal and state taxes.

• Strong Excel skills, including pivot tables, filtering, and data entry.

• Familiarity with payroll tax processes, especially Form 940 and 941 filings.

• Experience with payroll companies (e.g., UKG, Ceridian, ADP, PayCom) is a plus.

• Ability to manage amendments and case management with an investigative mindset.

• Strong organizational skills and attention to detail, especially in a fast-paced, system-driven environment.

• Familiarity with case management systems is preferred.

• Ability to work across both the employer and employee sides, with a primary focus on the employer side. Nice to Have Skills & Experience

Preferred Experience:

• Familiarity with handling agency notices and employer-level tax codes.

• Investigation and problem-solving mindset, particularly in tax-related scenarios.