"Alerted.org

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

World Wide Technology, Inc. currently has an opportunity available for a Senior Analyst in the IT – Sales & Customer Experience organization located at our headquarters in St. Louis, MO. Our Sales & Customer Experience applications support our inside sales teams, account managers and external customers.

These applications are highly visible and are currently being used by our WWT internal and external users around the globe. We work in a fast-paced environment as a dynamic team consisting of Developers, Analysts, Architects and Product Owners.

Successful candidates will have a background in data and application analysis and will be responsible for the translation of business needs into IT solutions with current programs, projects, and initiatives in mind. Analysts within our organization often lead efforts from kickoff to delivery by coordinating stakeholder meetings to gather and refine requirements, track progress, execute detailed testing, manage rollouts, and provide first-tier support. The ideal candidate for this position is detail-oriented, highly innovative and has a passion for learning both business and technical processes.

At World Wide Technology (WWT) our vision is to be the best technology solution provider in the world. We have remained successful and continue to grow through the recent difficult economic conditions. We strive to build a profitable, growth company that’s also a great place to work.

Key Responsibilities

+ Serve as the subject matter expert for UKG Workforce Central (WFC) and Workforce Management (WFM) systems.

+ Lead requirement gathering sessions and translate business needs into functional system solutions.

+ Configure, maintain, and enhance Timekeeping, Accruals, Leave, Activities, Attendance, Attestation, Device Management and Basic Scheduling.

+ Support clock upgrades.

+ Support system upgrades, testing, integration, and production deployments.

+ Design and deliver custom reports, dataviews and workforce analytics.

+ Troubleshoot and resolve complex system issues while ensuring minimal business disruption.

+ Provide training, documentation, and knowledge transfer to end users and team members.

+ Ensure system compliance with labor laws, payroll practices, and organizational policies.

+ Collaborate with vendors on product enhancements, escalations, and industry best practices.

+ Partner with HR, Payroll, and IT to recommend process improvements and support strategic initiatives.

Qualifications

+ Bachelor’s degree in Information Systems, HR, Business, or related field (or equivalent work experience).

+ 5+ years of hands-on experience with Kronos/UKG Workforce Central (WFC) and Workforce Management (WFM).

+ Strong understanding of timekeeping, scheduling, accruals, leave, activities and workforce optimization.

+ Experience of working with WFM APIs

+ Experience of working with Dell Boomi integrations

+ Proficiency with SQL and reporting tools for creating queries.

+ Experience with system integration, testing, and change management.

+ Strong communication skills with ability to explain technical concepts in business-friendly language.

+ Excellent organizational, problem-solving, and stakeholder management skills.

Preferred Qualifications

+ Experience with UKG Dimensions or other modern WFM solutions.

+ Knowledge of compliance, labor laws, and global workforce practices.

+ UKG and Dell Boomi certifications would be added advantage.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $94,400.00 to $118,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

+ Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [email protected].

\#LI-AM4

\#LI-REMOTE

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.